HaloITSM - Password Reset Poisoning
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · High · Low
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-640.
Summary
HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability. Poisoned password reset links can be sent to existing HaloITSM users (given their email address is known). When these poisoned links get accessed (e.g. manually by the victim or automatically by an email client software), the password reset token is leaked to the malicious actor, allowing them to set a new password for the victim's account.This potentially leads to account takeover attacks.HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Halo Service Solutions | HaloITSM | before 2.146.1 | 2.146.1 | Patch available | CNA |
- HaloITSM VendorHalo Service Solutions Affected before 2.146.1 Fixed in 2.146.1 Patch available CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:haloservicesolutions:haloitsm:*:*:*:*:*:*:*:* | before 2.143.61; 2.144 to before 2.146.1 | Vulnerable | Halo Service Solutions |
- cpe:2.3:a:haloservicesolutions:haloitsm:*:*:*:*:*:*:*:* Versions before 2.143.61; 2.144 to before 2.146.1 Vulnerable ·Halo Service Solutions
Remediation
- Fix · CNA HaloITSM (Halo Service Solutions) Fixed in 2.146.1
Timeline
- 2026-10-02 Threatist record created from CVE-2024-6203
- 2026-10-03 Alias added: GHSA-q664-v9r4-qmrg
References
More Halo Service Solutions Haloitsm vulnerabilities
- TI-2024-05751 HaloITSM - SAML XML Signature Wrapping (XSW) CVSS 3.1CRITICAL 9.8
- TI-2024-05749 HaloITSM - Stored Cross-Site Scripting in Tickets CVSS 3.1HIGH 8.0
- TI-2024-05750 HaloITSM - Emailing Template Injection CVSS 3.1MEDIUM 5.3
Sources
- CVE-2024-6203 · CVE Program
- CVE-2024-6203 · NVD
- FIRST EPSS
- GHSA-q664-v9r4-qmrg · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences