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TI-2024-09847 Aliases CVE-2024-10626GHSA-5377-vf52-34qw

WooCommerce Support Ticket System <= 17.7 - Authenticated (Subscriber+) Arbitrary File Deletion

Priority MEDIUM 42CWE-22Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA.

Summary

The WooCommerce Support Ticket System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the delete_uploaded_file() function in all versions up to, and including, 17.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00931 60th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
vanquishWooCommerce Support Ticket Systemup to 17.7—No fix listedCNA
  • WooCommerce Support Ticket System Vendorvanquish Affected up to 17.7 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:vanquish:woocommerce_support_ticket_system:*:*:*:*:*:wordpress:*:*before 17.8Vulnerablevanquish
  • cpe:2.3:a:vanquish:woocommerce_support_ticket_system:*:*:*:*:*:wordpress:*:* Versions before 17.8 Vulnerable ·vanquish

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-10626
  2. 2026-10-03 Alias added: GHSA-5377-vf52-34qw

References

Advisory 1

Other 1

  • TI-2024-09846 WooCommerce Support Ticket System <= 17.7 - Unauthenticated Arbitrary File Deletion CVSS 3.1CRITICAL 9.8
  • TI-2024-09848 WooCommerce Support Ticket System <= 17.7 - Unauthenticated Arbitrary File Upload CVSS 3.1CRITICAL 9.8
  • TI-2024-12803 Missing authorization in vanquish WooCommerce Support Ticket System CVSS 3.1MEDIUM 5.4

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences