Cisco Unified Communications Manager IM & Presence Service Information Disclosure Vulnerability
Priority LOW 29CWE-200Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-200.
Summary
A vulnerability in the logging component of Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) could allow an authenticated, remote attacker to view sensitive information in clear text on an affected system. This vulnerability is due to the storage of unencrypted credentials in certain logs. An attacker could exploit this vulnerability by accessing the logs on an affected system and obtaining credentials that they may not normally have access to. A successful exploit could allow the attacker to access sensitive information from the device.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00441 38th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Cisco | Cisco Unified Communications Manager IM and Presence Service | 11.5(1)SU6; 10.5(1)SU1; 10.5(1)SU2; 12.5(1); 10.5(2)SU2a; 11.5(1)SU3a; 10.0(1)SU2; 10.5(2)SU2; 11.0; 10.5(2)SU3; 10.5(1)SU3; 11.5(1)SU1; 11.0(1); 10.5(2)SU4; 11.0(1)SU1; 11.5(1)SU2; 11.5(1)SU5; 10.0(1)SU1; 11.5(1)SU3; 10.5(2)SU4a; 10.5(2); 11.5(1)SU5a; 11.5(1)SU4; 12.5(1)SU1; 10.0(1); 10.5(2b); 10.5(2)SU1; 10.5(1); 10.5(2a); 11.5(1); 12.5(1)SU2; 11.5(1)SU7; 11.5(1)SU8; 12.5(1)SU3; 11.5(1)SU9; 12.5(1)SU4; 14; 11.5(1)SU10; 12.5(1)SU5; 14SU1; 12.5(1)SU6; 11.5(1)SU11; 14SU2; 14SU2a; 12.5(1)SU7; 14SU3; 12.5(1)SU8; 15; 15SU1; 14SU4 | — | No fix listed | CNA |
- Cisco Unified Communications Manager IM and Presence Service VendorCisco Affected 11.5(1)SU6; 10.5(1)SU1; 10.5(1)SU2; 12.5(1); 10.5(2)SU2a; 11.5(1)SU3a; 10.0(1)SU2; 10.5(2)SU2; 11.0; 10.5(2)SU3; 10.5(1)SU3; 11.5(1)SU1; 11.0(1); 10.5(2)SU4; 11.0(1)SU1; 11.5(1)SU2; 11.5(1)SU5; 10.0(1)SU1; 11.5(1)SU3; 10.5(2)SU4a; 10.5(2); 11.5(1)SU5a; 11.5(1)SU4; 12.5(1)SU1; 10.0(1); 10.5(2b); 10.5(2)SU1; 10.5(1); 10.5(2a); 11.5(1); 12.5(1)SU2; 11.5(1)SU7; 11.5(1)SU8; 12.5(1)SU3; 11.5(1)SU9; 12.5(1)SU4; 14; 11.5(1)SU10; 12.5(1)SU5; 14SU1; 12.5(1)SU6; 11.5(1)SU11; 14SU2; 14SU2a; 12.5(1)SU7; 14SU3; 12.5(1)SU8; 15; 15SU1; 14SU4 Fixed in — No fix listed CNA
CPE configurations NVD · 42
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0\(1\):*:*:*:*:*:*:* | 10.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0\(1\)su1:*:*:*:*:*:*:* | 10.0(1)su1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0\(1\)su2:*:*:*:*:*:*:* | 10.0(1)su2 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\):*:*:*:*:*:*:* | 10.5(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\)su1:*:*:*:*:*:*:* | 10.5(1)su1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\)su2:*:*:*:*:*:*:* | 10.5(1)su2 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\)su3:*:*:*:*:*:*:* | 10.5(1)su3 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\):*:*:*:*:*:*:* | 10.5(2) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su1:*:*:*:*:*:*:* | 10.5(2)su1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su2:*:*:*:*:*:*:* | 10.5(2)su2 | Vulnerable | Cisco |
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0\(1\):*:*:*:*:*:*:* Versions 10.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0\(1\)su1:*:*:*:*:*:*:* Versions 10.0(1)su1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.0\(1\)su2:*:*:*:*:*:*:* Versions 10.0(1)su2 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\):*:*:*:*:*:*:* Versions 10.5(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\)su1:*:*:*:*:*:*:* Versions 10.5(1)su1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\)su2:*:*:*:*:*:*:* Versions 10.5(1)su2 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(1\)su3:*:*:*:*:*:*:* Versions 10.5(1)su3 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\):*:*:*:*:*:*:* Versions 10.5(2) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su1:*:*:*:*:*:*:* Versions 10.5(2)su1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su2:*:*:*:*:*:*:* Versions 10.5(2)su2 Vulnerable ·Cisco
Show 32 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su2a:*:*:*:*:*:*:* | 10.5(2)su2a | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su3:*:*:*:*:*:*:* | 10.5(2)su3 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su4:*:*:*:*:*:*:* | 10.5(2)su4 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su4a:*:*:*:*:*:*:* | 10.5(2)su4a | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2a\):*:*:*:*:*:*:* | 10.5(2a) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2b\):*:*:*:*:*:*:* | 10.5(2b) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0:*:*:*:*:*:*:* | 11.0 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0\(1\):*:*:*:*:*:*:* | 11.0(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0\(1\)su1:*:*:*:*:*:*:* | 11.0(1)su1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\):*:*:*:*:*:*:* | 11.5(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su1:*:*:*:*:*:*:* | 11.5(1)su1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su2:*:*:*:*:*:*:* | 11.5(1)su2 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su3:*:*:*:*:*:*:* | 11.5(1)su3 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su3a:*:*:*:*:*:*:* | 11.5(1)su3a | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su4:*:*:*:*:*:*:* | 11.5(1)su4 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su5:*:*:*:*:*:*:* | 11.5(1)su5 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su5a:*:*:*:*:*:*:* | 11.5(1)su5a | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su6:*:*:*:*:*:*:* | 11.5(1)su6 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su7:*:*:*:*:*:*:* | 11.5(1)su7 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su8:*:*:*:*:*:*:* | 11.5(1)su8 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su9:*:*:*:*:*:*:* | 11.5(1)su9 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su10:*:*:*:*:*:*:* | 11.5(1)su10 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su11:*:*:*:*:*:*:* | 11.5(1)su11 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\):*:*:*:*:*:*:* | 12.5(1) | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su1:*:*:*:*:*:*:* | 12.5(1)su1 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su2:*:*:*:*:*:*:* | 12.5(1)su2 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su3:*:*:*:*:*:*:* | 12.5(1)su3 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su4:*:*:*:*:*:*:* | 12.5(1)su4 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su5:*:*:*:*:*:*:* | 12.5(1)su5 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su6:*:*:*:*:*:*:* | 12.5(1)su6 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su7:*:*:*:*:*:*:* | 12.5(1)su7 | Vulnerable | Cisco |
| cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su8:*:*:*:*:*:*:* | 12.5(1)su8 | Vulnerable | Cisco |
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su2a:*:*:*:*:*:*:* Versions 10.5(2)su2a Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su3:*:*:*:*:*:*:* Versions 10.5(2)su3 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su4:*:*:*:*:*:*:* Versions 10.5(2)su4 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2\)su4a:*:*:*:*:*:*:* Versions 10.5(2)su4a Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2a\):*:*:*:*:*:*:* Versions 10.5(2a) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:10.5\(2b\):*:*:*:*:*:*:* Versions 10.5(2b) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0:*:*:*:*:*:*:* Versions 11.0 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0\(1\):*:*:*:*:*:*:* Versions 11.0(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.0\(1\)su1:*:*:*:*:*:*:* Versions 11.0(1)su1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\):*:*:*:*:*:*:* Versions 11.5(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su1:*:*:*:*:*:*:* Versions 11.5(1)su1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su2:*:*:*:*:*:*:* Versions 11.5(1)su2 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su3:*:*:*:*:*:*:* Versions 11.5(1)su3 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su3a:*:*:*:*:*:*:* Versions 11.5(1)su3a Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su4:*:*:*:*:*:*:* Versions 11.5(1)su4 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su5:*:*:*:*:*:*:* Versions 11.5(1)su5 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su5a:*:*:*:*:*:*:* Versions 11.5(1)su5a Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su6:*:*:*:*:*:*:* Versions 11.5(1)su6 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su7:*:*:*:*:*:*:* Versions 11.5(1)su7 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su8:*:*:*:*:*:*:* Versions 11.5(1)su8 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su9:*:*:*:*:*:*:* Versions 11.5(1)su9 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su10:*:*:*:*:*:*:* Versions 11.5(1)su10 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:11.5\(1\)su11:*:*:*:*:*:*:* Versions 11.5(1)su11 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\):*:*:*:*:*:*:* Versions 12.5(1) Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su1:*:*:*:*:*:*:* Versions 12.5(1)su1 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su2:*:*:*:*:*:*:* Versions 12.5(1)su2 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su3:*:*:*:*:*:*:* Versions 12.5(1)su3 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su4:*:*:*:*:*:*:* Versions 12.5(1)su4 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su5:*:*:*:*:*:*:* Versions 12.5(1)su5 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su6:*:*:*:*:*:*:* Versions 12.5(1)su6 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su7:*:*:*:*:*:*:* Versions 12.5(1)su7 Vulnerable ·Cisco
- cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service:12.5\(1\)su8:*:*:*:*:*:*:* Versions 12.5(1)su8 Vulnerable ·Cisco
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-20457
- 2026-10-03 Alias added: GHSA-3c6f-r64x-4f7r
References
Advisory 1
More Cisco Unified Communications Manager Im And Presence Service vulnerabilities
- TI-2026-16259 Cisco Unified Communications Products Remote Code Execution Vulnerability KEVCVSS 3.1CRITICAL 9.8
- TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
- TI-2024-13188 Deserialization of untrusted data in Cisco Unified Contact Center Enterprise CVSS 3.1CRITICAL 10.0
- TI-2019-01468 Improper input validation in Cisco TelePresence Video Communication Server CVSS 3.0HIGH 8.6
- TI-2017-09109 Improper authentication in Cisco Voice Operating System CVSS 3.0CRITICAL 9.8
- TI-2018-00368 Improper input validation in Cisco Unified Communications Manager IM & Presence Service CVSS 3.1HIGH 7.5
Sources
- CVE-2024-20457 · CVE Program
- CVE-2024-20457 · NVD
- FIRST EPSS
- GHSA-3c6f-r64x-4f7r · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences