Privilege Escalation Abusing installer in SupportApp
Key facts
- Attack vector
- Local
- Privileges required
- Low
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Privilege escalation
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-269.
Summary
Support App is an opensource application specialized in managing Apple devices. It's possible to abuse a vulnerability inside the postinstall installer script to make the installer execute arbitrary code as root. The cause of the vulnerability is the fact that the shebang `#!/bin/zsh` is being used. When the installer is executed it asks for the users password to be executed as root. However, it'll still be using the $HOME of the user and therefore loading the file `$HOME/.zshenv` when the `postinstall` script is executed. An attacker could add malicious code to `$HOME/.zshenv` and it will be executed when the app is installed. An attacker may leverage this vulnerability to escalate privilege on the system. This issue has been addressed in version 2.5.1 Rev 2. All users are advised to upgrade. There are no known workarounds for this vulnerability.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| root3nl | SupportApp | >= 2.3.1, < 2.5.1 Rev 2 | — | No fix listed | CNA |
- SupportApp Vendorroot3nl Affected >= 2.3.1, < 2.5.1 Rev 2 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-27301
References
Sources
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences