TI-2024-21204 Aliases CVE-2024-32129 GHSA-43h7-7hr5-fjcq

WordPress Freshdesk (official) plugin <= 2.3.6 - Open Redirection vulnerability

LOW 22CWE-601Published 2024-04-15 · Updated 2026-04-28

Key facts

Attack vector: Network
Privileges required: None
User interaction: Required
Attack complexity: Low
Impact type: Spoofing
Confidentiality · integrity · availability: Low · None · None
Fix status: No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-601.

Summary

URL Redirection to Untrusted Site ('Open Redirect') vulnerability in Freshworks Freshdesk (official).This issue affects Freshdesk (official): from n/a through 2.3.6.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00381 32nd percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: No
Technical impact: Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
Freshworks	Freshdesk (official)	up to 2.3.6	—	No fix listed	CNA

Freshdesk (official) VendorFreshworks Affected up to 2.3.6 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2024-32129
2026-10-03 Alias added: GHSA-43h7-7hr5-fjcq

References

Other 1

https://patchstack.com/database/vulnerability/freshdesk-support/wordpress-freshdesk-official-plugin-2-3-4-open-redirection-vulnerability?_s_id=cve

TI-2022-16579 FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to… CVSS 3.1HIGH 8.1
TI-2022-16580 FreshService Windows Agent < 2.11.0 and FreshService macOS Agent < 4.2.0 and FreshService… CVSS 3.1HIGH 8.1
TI-2015-08030 Freshdesk Plugin redirect CVSS 3.1MEDIUM 6.3

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences