In the module "Help Desk - Customer Support Management System" (helpdesk) up to version…
Priority HIGH 82CWE-434Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-434.
Summary
In the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop, a customer can upload .php files. Methods `HelpdeskHelpdeskModuleFrontController::submitTicket()` and `HelpdeskHelpdeskModuleFrontController::replyTicket()` allow upload of .php files on a predictable path for connected customers.
Why it matters now
Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00514 44th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- Yes
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE names CISA-ADP · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:prestashop:helpdesk:*:*:*:*:*:*:*:* | — | — | PrestaShop |
- cpe:2.3:a:prestashop:helpdesk:*:*:*:*:*:*:*:* Versions — — ·PrestaShop
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-34990
- 2026-10-03 Alias added: GHSA-vcqg-q2pp-ch79
References
Sources
- CVE-2024-34990 · CVE Program
- CVE-2024-34990 · NVD
- FIRST EPSS
- GHSA-vcqg-q2pp-ch79 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences