SQL Injection vulnerability in the module "Help Desk - Customer Support Management…
Priority MEDIUM 40CWE-89Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- SQL injection
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-89.
Summary
SQL Injection vulnerability in the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop allows attackers to obtain sensitive information and cause other impacts via 'Tickets::getsearchedtickets()'
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.004 34th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE names CISA-ADP · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:prestashop:helpdesk:*:*:*:*:*:*:*:* | — | — | PrestaShop |
- cpe:2.3:a:prestashop:helpdesk:*:*:*:*:*:*:*:* Versions — — ·PrestaShop
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-34992
- 2026-10-03 Alias added: GHSA-gp6m-m3pw-7m24
Sources
- CVE-2024-34992 · CVE Program
- CVE-2024-34992 · NVD
- FIRST EPSS
- GHSA-gp6m-m3pw-7m24 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences