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TI-2024-34682 Aliases CVE-2024-51778GHSA-54ff-cq25-mx5m

WordPress Satisfaction Reports from Help Scout plugin <= 2.0.3 - Reflected Cross Site Scripting (XSS) vulnerability

Priority LOW 31CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · Low · Low
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Tevya Satisfaction Reports from Help Scout happiness-reports-for-help-scout allows Reflected XSS.This issue affects Satisfaction Reports from Help Scout: from n/a through <= 2.0.3.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00287 21st percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
TevyaSatisfaction Reports from Help Scoutup to 2.0.3—No fix listedCNA
  • Satisfaction Reports from Help Scout VendorTevya Affected up to 2.0.3 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-51778
  2. 2026-10-03 Alias added: GHSA-54ff-cq25-mx5m

References

Sources