WordPress Octrace Support plugin <= 1.2.7 - Reflected Cross Site Scripting (XSS) vulnerability
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · Low
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.
Summary
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Octrace WordPress HelpDesk & Support Ticket System Plugin – Octrace Support octrace-support allows Reflected XSS.This issue affects WordPress HelpDesk & Support Ticket System Plugin – Octrace Support: from n/a through <= 1.2.7.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2024-54274
- 2026-10-03 Alias added: GHSA-fp89-mh8w-pvx6
More Octrace vulnerabilities
- TI-2025-16643 WordPress Octrace Support Pro plugin <= 1.2.7 - Cross Site Scripting (XSS) vulnerability CVSS 3.1MEDIUM 5.9
Sources
- CVE-2024-54274 · CVE Program
- CVE-2024-54274 · NVD
- FIRST EPSS
- GHSA-fp89-mh8w-pvx6 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences