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TI-2024-38430 Aliases CVE-2024-58343GHSA-gqwq-8j5x-ghf8

Vision Helpdesk before 5.7.0 (patched in 5.6.10) allows attackers to read user profiles…

Priority MEDIUM 53CWE-425Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
Low · None · None
Fix status
Fixed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-425.

Summary

Vision Helpdesk before 5.7.0 (patched in 5.6.10) allows attackers to read user profiles via modified serialized cookie data to vis_client_id.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00168 6th percentileScored 2026-11-07
Fix Fixed Helpdesk (Vision): 5.6.10

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
VisionHelpdeskbefore 5.6.105.6.10Patch availableCNA
  • Helpdesk VendorVision Affected before 5.6.10 Fixed in 5.6.10 Patch available CNA

Remediation

  • Fix · CNA Helpdesk (Vision) Fixed in 5.6.10

Timeline

  1. 2026-10-02 Threatist record created from CVE-2024-58343
  2. 2026-10-03 Alias added: GHSA-gqwq-8j5x-ghf8

References

Other 2

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences