Zenvia Movidesk New Ticket cross site scripting
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- Cross-site scripting, Code execution
- Confidentiality · integrity · availability
- None · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-79 and CWE-94.
Summary
A vulnerability classified as problematic has been found in Zenvia Movidesk up to 25.01.22. This affects an unknown part of the component New Ticket Handler. The manipulation of the argument subject leads to cross site scripting. It is possible to initiate the attack remotely. The exploit has been disclosed to the public and may be used. Upgrading to version 25.01.22.245a473c54 is able to address this issue. It is recommended to upgrade the affected component.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Zenvia | Movidesk | 25.01.0; 25.01.1; 25.01.2; 25.01.3; 25.01.4; 25.01.5; 25.01.6; 25.01.7; 25.01.8; 25.01.9; 25.01.10; 25.01.11; 25.01.12; 25.01.13; 25.01.14; 25.01.15; 25.01.16; 25.01.17; 25.01.18; 25.01.19; 25.01.20; 25.01.21; 25.01.22 | — | No fix listed | CNA |
- Movidesk VendorZenvia Affected 25.01.0; 25.01.1; 25.01.2; 25.01.3; 25.01.4; 25.01.5; 25.01.6; 25.01.7; 25.01.8; 25.01.9; 25.01.10; 25.01.11; 25.01.12; 25.01.13; 25.01.14; 25.01.15; 25.01.16; 25.01.17; 25.01.18; 25.01.19; 25.01.20; 25.01.21; 25.01.22 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-0972
- 2026-10-03 Alias added: GHSA-mj44-7fcc-r5fc
References
More Zenvia Movidesk vulnerabilities
- TI-2025-00821 Zenvia Movidesk Login redirect CVSS 4.0MEDIUM 6.9
- TI-2025-00822 Zenvia Movidesk Profile Editing EditProfile cross site scripting CVSS 4.0MEDIUM 5.3
Sources
- CVE-2025-0972 · CVE Program
- CVE-2025-0972 · NVD
- FIRST EPSS
- GHSA-mj44-7fcc-r5fc · GitHub Advisory Database · CC BY 4.0
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