Missing authorization in Hive Support | AI-Powered Help Desk, Live Chat and Chatbot
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.
Summary
The Hive Support plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the hs_update_ai_chat_settings() and hive_lite_support_get_all_binbox() functions in all versions up to, and including, 1.2.5. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read and overwrite the site’s OpenAI API key and inspection data or modify AI-chat prompts and behavior. This vulnerability is potentially a duplicate of CVE-2025-32208 or/and CVE-2025-32242.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Hive Support | Hive Support | AI-Powered Help Desk, Live Chat and Chatbot | up to 1.2.5 | — | No fix listed | CNA |
- Hive Support | AI-Powered Help Desk, Live Chat and Chatbot VendorHive Support Affected up to 1.2.5 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-5018
- 2026-10-03 Alias added: GHSA-3hw7-239v-hfv6
References
Other 4
- https://www.wordfence.com/threat-intel/vulnerabilities/id/95c8722e-07c3-4728-8723-4d4a6188fe5e?source=cve
- https://wordpress.org/plugins/hive-support/#developers
- https://plugins.trac.wordpress.org/browser/hive-support/tags/1.2.4/backend/class-hive-support-ajax.php#L9
- https://plugins.trac.wordpress.org/changeset/3311984
More Hive Support vulnerabilities
- TI-2024-36392 WordPress Hive Support plugin <= 1.1.2 - SQL Injection vulnerability CVSS 3.1HIGH 8.5
- TI-2024-35041 Unrestricted file upload in Hive Support CVSS 3.1CRITICAL 9.9
- TI-2025-23700 WordPress Hive Support plugin <= 1.2.6 - Sensitive Data Exposure vulnerability CVSS 3.1HIGH 7.5
- TI-2025-23339 WordPress Hive Support plugin <= 1.2.5 - Broken Access Control vulnerability CVSS 3.1MEDIUM 6.5
- TI-2025-23731 WordPress Hive Support plugin <= 1.2.5 - Reflected Cross Site Scripting (XSS) vulnerability CVSS 3.1HIGH 7.1
- TI-2025-23305 WordPress Hive Support plugin <= 1.2.5 - Broken Access Control vulnerability CVSS 3.1MEDIUM 6.5
Sources
- CVE-2025-5018 · CVE Program
- CVE-2025-5018 · NVD
- FIRST EPSS
- GHSA-3hw7-239v-hfv6 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences