Read the docs
TI-2025-05381 Aliases CVE-2025-5957GHSA-p3mm-64pw-w23h

Missing authorization in rcatheme Guest Support

Priority LOW 30CWE-862Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
None · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.

Summary

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00334 26th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
rcathemeGuest Supportup to 1.2.2—No fix listedCNA
  • Guest Support Vendorrcatheme Affected up to 1.2.2 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-5957
  2. 2026-10-03 Alias added: GHSA-p3mm-64pw-w23h

References

Other 4

  • TI-2025-12482 Guest Support <= 1.2.3 - Unauthenticated User Email Disclosure in guest_support_handler AJAX Endpoint CVSS 3.1MEDIUM 5.3

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences