OpenSupports 4.11.0 — Insecure Direct Object Reference in supervised list
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- No fix listed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-863.
Summary
OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| OpenSupports | OpenSupports | 4.11.0 | — | No fix listed | CNA |
- OpenSupports VendorOpenSupports Affected 4.11.0 Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:opensupports:opensupports:4.11.0:*:*:*:*:*:*:* | 4.11.0 | Vulnerable | OpenSupports |
- cpe:2.3:a:opensupports:opensupports:4.11.0:*:*:*:*:*:*:* Versions 4.11.0 Vulnerable ·OpenSupports
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-10696
- 2026-10-03 Alias added: GHSA-www6-qmfj-v924
References
More Opensupports vulnerabilities
- TI-2023-26008 OpenSupports v4.11.0 is vulnerable to Unrestricted Upload of File with Dangerous Type. CVSS 3.1CRITICAL 9.8
- TI-2025-09792 OpenSupports 4.11.0 — SSRF via test imap and smtp endpoints CVSS 4.0MEDIUM 6.9
Sources
- CVE-2025-10696 · CVE Program
- CVE-2025-10696 · NVD
- FIRST EPSS
- GHSA-www6-qmfj-v924 · GitHub Advisory Database · CC BY 4.0
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