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TI-2025-10489 Aliases CVE-2025-11449GHSA-pfwj-c5wr-r8pg

Reflected Cross Site Scripting in ServiceNow AI Platform

Priority LOW 30CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Passive
Attack complexity
Low
Attack requirements
None
Impact type
Cross-site scripting
Confidentiality · integrity · availability
None · None · None
Fix status
Fixed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

ServiceNow has addressed a reflected cross-site scripting vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could result in arbitrary code being executed within the browsers of ServiceNow users who click on a specially crafted link.    ServiceNow has addressed this vulnerability by deploying a relevant security update to the majority of hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configuration. Further, the vulnerability is addressed in the listed patches and hot fixes. We recommend customers promptly apply appropriate updates or upgrade if they have not already done so.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00355 29th percentileScored 2026-11-07
Fix Fixed ServiceNow AI Platform (ServiceNow): Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11 +7

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
ServiceNowServiceNow AI Platformbefore Washington DC Patch 10 Hot Fix 7b; before Xanadu Patch 10 Hot Fix 1a; before Xanadu Patch 11; before Yokohama Patch 7 Hot Fix 2a; before Yokohama Patch 8; before Yokohama Patch 9; before Zurich Patch 1 Hot Fix 1a; before Zurich Patch 2; before Zurich Patch 3; before Australia General Availability (GA)Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11, Yokohama Patch 7 Hot Fix 2a, Yokohama Patch 8, Yokohama Patch 9, Zurich Patch 1 Hot Fix 1a, Zurich Patch 2, Zurich Patch 3, Australia General Availability (GA)Patch availableCNA
  • ServiceNow AI Platform VendorServiceNow Affected before Washington DC Patch 10 Hot Fix 7b; before Xanadu Patch 10 Hot Fix 1a; before Xanadu Patch 11; before Yokohama Patch 7 Hot Fix 2a; before Yokohama Patch 8; before Yokohama Patch 9; before Zurich Patch 1 Hot Fix 1a; before Zurich Patch 2; before Zurich Patch 3; before Australia General Availability (GA) Fixed in Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11, Yokohama Patch 7 Hot Fix 2a, Yokohama Patch 8, Yokohama Patch 9, Zurich Patch 1 Hot Fix 1a, Zurich Patch 2, Zurich Patch 3, Australia General Availability (GA) Patch available CNA

Remediation

  • Fix · CNA ServiceNow AI Platform (ServiceNow) Fixed in Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11, Yokohama Patch 7 Hot Fix 2a, Yokohama Patch 8, Yokohama Patch 9, Zurich Patch 1 Hot Fix 1a, Zurich Patch 2, Zurich Patch 3, Australia General Availability (GA)

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Release ·

    ServiceNow AI Platform Australia General Availability (GA), Washington DC Patch 10 Hot Fix 7b and 8 more versions

    2 records Highest priority Priority LOW 2 LOW

    Other records, highest priority first

    • TI-2025-10490 Reflected Cross Site Scripting in ServiceNow AI PlatformPriority LOW 24
    Show all 2 records →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-11449
  2. 2026-10-03 Alias added: GHSA-pfwj-c5wr-r8pg

References

Other 1

  • TI-2024-04841 Incomplete Input Validation in GlideExpression Script KEVCVSS 4.0CRITICAL 9.2
  • TI-2024-04536 Jelly Template Injection Vulnerability in ServiceNow UI Macros KEVCVSS 4.0CRITICAL 9.3
  • TI-2025-11396 Unauthenticated Privilege Escalation in ServiceNow AI Platform CVSS 4.0CRITICAL 9.3
  • TI-2026-15447 Unauthenticated Remote Code Execution in GraphQL Composite Data API CVSS 4.0CRITICAL 10.0
  • TI-2026-52569 Unauthenticated SQL Injection via Dynamic Schema ORDER BY Clause CVSS 4.0CRITICAL 10.0
  • TI-2026-15448 Unauthenticated Privilege Escalation via System Configuration Image Upload Processor CVSS 4.0CRITICAL 10.0
See all 40 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences