HelpDesk contact form plugin <= 1.1.5 - Cross-Site Request Forgery to Settings Update via handle_query_args
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Tampering
- Confidentiality · integrity · availability
- None · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-352.
Summary
The HelpDesk contact form plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 1.1.5. This is due to missing or incorrect nonce validation on the handle_query_args() function. This makes it possible for unauthenticated attackers to update the plugin's license ID and contact form ID settings via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| helpdeskcom | HelpDesk Contact Form | up to 1.1.5 | — | No fix listed | CNA |
- HelpDesk Contact Form Vendorhelpdeskcom Affected up to 1.1.5 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-13657
- 2026-10-03 Alias added: GHSA-gc57-jf4p-c7fv
References
Other 4
- https://www.wordfence.com/threat-intel/vulnerabilities/id/342ece60-faf1-4fee-bf1e-6f6107f32861?source=cve
- https://plugins.trac.wordpress.org/browser/helpdesk-contact-form/trunk/includes/class-admin-page.php#L63
- https://plugins.trac.wordpress.org/browser/helpdesk-contact-form/tags/1.1.5/includes/class-admin-page.php#L63
- https://plugins.trac.wordpress.org/changeset/3439463/
Sources
- CVE-2025-13657 · CVE Program
- CVE-2025-13657 · NVD
- FIRST EPSS
- GHSA-gc57-jf4p-c7fv · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences