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TI-2025-14542 Aliases CVE-2025-20242GHSA-3h4g-vcc2-xxf3

Improper access control in Cisco Unified Contact Center Enterprise

Priority MEDIUM 54CWE-284Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-284.

Summary

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.05895 93rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
CiscoCisco Unified Contact Center EnterpriseN/A—No fix listedCNA
  • Cisco Unified Contact Center Enterprise VendorCisco Affected N/A Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:cisco:unified_contact_center_enterprise:12.6\(2\)es2:*:*:*:*:*:*:*12.6(2)es2VulnerableCisco
  • cpe:2.3:a:cisco:unified_contact_center_enterprise:12.6\(2\)es2:*:*:*:*:*:*:* Versions 12.6(2)es2 Vulnerable ·Cisco

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-20242
  2. 2026-10-03 Alias added: GHSA-3h4g-vcc2-xxf3

References

Advisory 1

  • TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
  • TI-2023-23979 The HTTP/2 protocol allows a denial of service (server resource consumption) because… KEVCVSS 3.1HIGH 7.5
  • TI-2007-05324 Unspecified vulnerability in Cisco Unified Intelligent Contact Management Enterprise… CVSS 2.0HIGH 9.0
  • TI-2023-06769 Cisco Unified Intelligence Center Vulnerabilities CVSS 3.1MEDIUM 6.5
  • TI-2023-06770 Cisco Unified Intelligence Center Vulnerabilities CVSS 3.1MEDIUM 6.5
  • TI-2021-01122 Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability CVSS 3.1MEDIUM 6.1
See all 13 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences