Cisco Unified Contact Center Express Remote Code Execution Vulnerability
Key facts
- Attack vector
- Network
- Privileges required
- High
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-434.
Summary
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to upload and execute arbitrary files. This vulnerability is due to an insufficient input validation associated to file upload mechanisms. An attacker could exploit this vulnerability by uploading a malicious file to the web UI and executing it. A successful exploit could allow the attacker to execute arbitrary commands on the underlying system and elevate privileges to root. To exploit this vulnerability, the attacker must have valid administrative credentials.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Cisco | Cisco Unified Contact Center Express | 10.5(1)SU1; 10.6(1); 11.6(1); 10.6(1)SU1; 10.6(1)SU3; 11.6(2); 12.0(1); 11.0(1)SU1; 11.5(1)SU1; 10.5(1); 12.5(1); 12.5(1)SU1; 12.5(1)SU2; 12.5(1)SU3; 12.5(1)_SU03_ES01; 12.5(1)_SU03_ES02; 12.5(1)_SU02_ES03; 12.5(1)_SU02_ES04; 12.5(1)_SU02_ES02; 12.5(1)_SU01_ES02; 12.5(1)_SU01_ES03; 12.5(1)_SU02_ES01; 11.6(2)ES07; 11.6(2)ES08; 12.5(1)_SU01_ES01; 12.0(1)ES04; 12.5(1)ES02; 12.5(1)ES03; 11.6(2)ES06; 12.5(1)ES01; 12.0(1)ES03; 12.0(1)ES01; 11.6(2)ES05; 12.0(1)ES02; 11.6(2)ES04; 11.6(2)ES03; 11.6(2)ES02; 11.6(2)ES01; 10.6(1)SU3ES03; 11.0(1)SU1ES03; 10.6(1)SU3ES01; 10.5(1)SU1ES10; 11.5(1)SU1ES03; 11.6(1)ES02; 11.5(1)ES01; 10.6(1)SU2; 10.6(1)SU2ES04; 11.6(1)ES01; 10.6(1)SU3ES02; 11.5(1)SU1ES02; 11.5(1)SU1ES01; 11.0(1)SU1ES02; 12.5(1)_SU03_ES03; 12.5(1)_SU03_ES04; 12.5(1)_SU03_ES05; UCCX 15.0.1; 12.5(1)_SU03_ES06 | — | No fix listed | CNA |
- Cisco Unified Contact Center Express VendorCisco Affected 10.5(1)SU1; 10.6(1); 11.6(1); 10.6(1)SU1; 10.6(1)SU3; 11.6(2); 12.0(1); 11.0(1)SU1; 11.5(1)SU1; 10.5(1); 12.5(1); 12.5(1)SU1; 12.5(1)SU2; 12.5(1)SU3; 12.5(1)_SU03_ES01; 12.5(1)_SU03_ES02; 12.5(1)_SU02_ES03; 12.5(1)_SU02_ES04; 12.5(1)_SU02_ES02; 12.5(1)_SU01_ES02; 12.5(1)_SU01_ES03; 12.5(1)_SU02_ES01; 11.6(2)ES07; 11.6(2)ES08; 12.5(1)_SU01_ES01; 12.0(1)ES04; 12.5(1)ES02; 12.5(1)ES03; 11.6(2)ES06; 12.5(1)ES01; 12.0(1)ES03; 12.0(1)ES01; 11.6(2)ES05; 12.0(1)ES02; 11.6(2)ES04; 11.6(2)ES03; 11.6(2)ES02; 11.6(2)ES01; 10.6(1)SU3ES03; 11.0(1)SU1ES03; 10.6(1)SU3ES01; 10.5(1)SU1ES10; 11.5(1)SU1ES03; 11.6(1)ES02; 11.5(1)ES01; 10.6(1)SU2; 10.6(1)SU2ES04; 11.6(1)ES01; 10.6(1)SU3ES02; 11.5(1)SU1ES02; 11.5(1)SU1ES01; 11.0(1)SU1ES02; 12.5(1)_SU03_ES03; 12.5(1)_SU03_ES04; 12.5(1)_SU03_ES05; UCCX 15.0.1; 12.5(1)_SU03_ES06 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-20376
- 2026-10-03 Alias added: GHSA-x3h8-2mvf-vv78
References
Advisory 1
More Cisco Unified Contact Center Express vulnerabilities
- TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
- TI-2020-02838 Cisco Unified Contact Center Express Remote Code Execution Vulnerability CVSS 3.1CRITICAL 9.8
- TI-2018-00362 Cross-site scripting in Cisco Unified Contact Center Express unknown CVSS 3.0CRITICAL 9.8
- TI-2024-13188 Deserialization of untrusted data in Cisco Unified Contact Center Enterprise CVSS 3.1CRITICAL 10.0
- TI-2025-14653 Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability CVSS 3.1CRITICAL 9.8
- TI-2017-09109 Improper authentication in Cisco Voice Operating System CVSS 3.0CRITICAL 9.8
Sources
- CVE-2025-20376 · CVE Program
- CVE-2025-20376 · NVD
- FIRST EPSS
- GHSA-x3h8-2mvf-vv78 · GitHub Advisory Database · CC BY 4.0
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