WordPress Support Helpdesk Ticket System Lite plugin <= 4.5.2 - Reflected Cross Site Scripting (XSS) vulnerability
Priority LOW 31CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · Low
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-79.
Summary
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Alisaleem252 Support Helpdesk Ticket System Lite ticket-help-desk-system-lite allows Reflected XSS.This issue affects Support Helpdesk Ticket System Lite: from n/a through 4.5.2.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00299 22nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Alisaleem252 | Support Helpdesk Ticket System Lite | up to 4.5.2 | — | No fix listed | CNA |
- Support Helpdesk Ticket System Lite VendorAlisaleem252 Affected up to 4.5.2 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-31626
- 2026-10-03 Alias added: GHSA-489p-wv4p-7387
- 2026-10-06 Affected versions changed · CNA
- 2026-10-06 1 new reference · CNA
Sources
- CVE-2025-31626 · CVE Program
- CVE-2025-31626 · NVD
- FIRST EPSS
- GHSA-489p-wv4p-7387 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences