Information disclosure through error messages in HCL BigFix Service Management
Priority LOW 24CWE-209Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- Low · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-209.
Summary
HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.
Why it matters now
Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.0024 15th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| HCL | BigFix Service Management (SM) | 23 | — | No fix listed | CNA |
- BigFix Service Management (SM) VendorHCL Affected 23 Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:hcltech:bigfix_service_management:23.0:*:*:*:*:*:*:* | 23.0 | Vulnerable | HCL Software |
- cpe:2.3:a:hcltech:bigfix_service_management:23.0:*:*:*:*:*:*:* Versions 23.0 Vulnerable ·HCL Software
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-31960
- 2026-10-03 Alias added: GHSA-6282-5cpc-5895
References
More HCL vulnerabilities
- TI-2025-38606 Boolean-Based SQL Injection in Multiple Unica Components CVSS 3.1CRITICAL 9.8
- TI-2025-34928 Improper input validation in HCL Aftermarket DPC CVSS 3.1CRITICAL 9.8
- TI-2025-32705 HCL AION is susceptible to Potential Command Injection vulnerability CVSS 3.1CRITICAL 9.8
- TI-2025-34927 HCL Aftermarket DPC is affected by Weak Password Policy vulnerability CVSS 3.1CRITICAL 9.8
- TI-2025-34925 Unrestricted file upload in HCL Aftermarket DPC CVSS 3.1CRITICAL 9.8
- TI-2025-34919 Improper access control in HCL Aftermarket DPC CVSS 3.1CRITICAL 9.8
Sources
- CVE-2025-31960 · CVE Program
- CVE-2025-31960 · NVD
- FIRST EPSS
- GHSA-6282-5cpc-5895 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences