NetSupport Manager < 14.12.0001 Gateway Key Reversible Encoding Credential Recovery
Key facts
- Attack vector
- Local
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- —
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- Fixed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA.
Summary
NetSupport Manager < 14.12.0001 relies on a shared Gateway Key for authentication between Manager/Control, Client, and Connectivity Server components. The key is stored using a reversible encoding scheme. An attacker who obtains access to a deployed client configuration file can decode the stored value to recover the plaintext Gateway Key. Possession of the Gateway Key allows unauthorized access to NetSupport Manager connectivity services and enables remote control of systems managed through the same key.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| NetSupport Software | Manager | before 14.12.0001 | 14.12.0001 | Patch available | CNA |
- Manager VendorNetSupport Software Affected before 14.12.0001 Fixed in 14.12.0001 Patch available CNA
Remediation
- Fix · CNA Manager (NetSupport Software) Fixed in 14.12.0001
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Advisory ·
NetSupport Software Manager — kb.netsupportsoftware.com/knowledge-base/updating-and-secur…
3 records Highest priority Priority HIGH 3 HIGH
Other records, highest priority first
- TI-2025-24328 NetSupport Manager < 14.12.0001 Unauthenticated SQLi Local File DisclosurePriority HIGH 79
- TI-2025-24330 NetSupport Manager < 14.12.0001 Authenticated Path Traversal Arbitrary File Write RCEPriority HIGH 77
Timeline
- 2026-10-02 Threatist record created from CVE-2025-34180
- 2026-10-03 Alias added: GHSA-635w-84xv-8jjv
References
More NetSupport Software vulnerabilities
- TI-2025-24328 NetSupport Manager < 14.12.0001 Unauthenticated SQLi Local File Disclosure CVSS 4.0HIGH 8.7
- TI-2025-24330 NetSupport Manager < 14.12.0001 Authenticated Path Traversal Arbitrary File Write RCE CVSS 4.0HIGH 8.7
- TI-2010-03938 NetSupport Manager (NSM) before 11.00.0005 sends HTTP headers with cleartext fields… CVSS 2.0MEDIUM 5.0
Sources
- CVE-2025-34180 · CVE Program
- CVE-2025-34180 · NVD
- FIRST EPSS
- GHSA-635w-84xv-8jjv · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences