TI-2025-27196 Aliases CVE-2025-40728 GHSA-jh8r-584f-349g

SQL injection in Customer Support System

MEDIUM 40CWE-89Published 2025-06-16 · Updated 2025-06-16

Key facts

Attack vector: Network
Privileges required: Low
User interaction: None
Attack complexity: Low
Attack requirements: None
Impact type: SQL injection
Confidentiality · integrity · availability: High · High · High
Fix status: No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-89.

Summary

SQL injection vulnerability in Customer Support System v1.0. This vulnerability allows an authenticated attacker to retrieve, create, update and delete databases via the id parameter in the /customer_support/manage_user.php endpoint.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV

EPSS 0.00515 44th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: None
Automatable: No
Technical impact: Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
Customer Support System	Customer Support System	all versions	—	No fix listed	CNA

Customer Support System VendorCustomer Support System Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:oretnom23:customer_support_system:1.0:::::::*	1.0	Vulnerable	oretnom23

cpe:2.3:a:oretnom23:customer_support_system:1.0:*:*:*:*:*:*:* Versions 1.0 Vulnerable ·oretnom23

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2025-40728
2026-10-03 Alias added: GHSA-jh8r-584f-349g

References

Advisory 1

https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-customer-support-system

TI-2023-27328 Customer Support System v1 was discovered to contain a SQL injection vulnerability via… CVSS 3.1CRITICAL 9.8
TI-2023-27051 Customer Support System v1 was discovered to contain a SQL injection vulnerability via… CVSS 3.1CRITICAL 9.8
TI-2025-43041 SourceCodester Customer Support System 1.0 contains an incorrect access control… CVSS 3.1CRITICAL 9.4
TI-2023-27052 Customer Support System v1 was discovered to contain a SQL injection vulnerability via… CVSS 3.1HIGH 8.8
TI-2023-27050 Customer Support System v1 was discovered to contain a SQL injection vulnerability via… CVSS 3.1HIGH 8.8
TI-2023-27049 A directory listing vulnerability in Customer Support System v1 allows attackers to list… CVSS 3.1HIGH 7.5

See all 18 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences