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TI-2025-37312 Aliases CVE-2025-59902GHSA-4xjf-369h-c6gj

HTML injection in NICE Chat

Priority LOW 31CWE-79Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Passive
Attack complexity
Low
Attack requirements
None
Impact type
Cross-site scripting
Confidentiality · integrity · availability
Low · High · None
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-79.

Summary

HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00378 32nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
NiceNICE Chatall versions—No fix listedCNA
  • NICE Chat VendorNice Affected all versions Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-59902
  2. 2026-10-03 Alias added: GHSA-4xjf-369h-c6gj

References

  • TI-2019-05146 Linear eMerge E3-Series devices allow Command Injections. KEVCVSS 3.1CRITICAL 9.8
  • TI-2019-05442 In NICE Engage through 6.5, the default configuration binds an unauthenticated JMX/RMI… CVSS 3.0CRITICAL 9.8
  • TI-2014-03527 Multiple SQL injection vulnerabilities in NICE Recording eXpress (aka Cybertech eXpress)… CVSS 2.0HIGH 7.5
  • TI-2014-03530 Multiple cross-site scripting (XSS) vulnerabilities in NICE Recording eXpress (aka… CVSS 2.0MEDIUM 4.3

Sources