BMC FootPrints ITSM 20.20.02 <= 20.24.01.001 Blind SSRF in searchWeb
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- None
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- —
- Confidentiality · integrity · availability
- None · None · Low
- Fix status
- No fix listed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA.
Summary
BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a blind server-side request forgery vulnerability in the searchWeb API component that allows authenticated attackers to cause the server to initiate arbitrary outbound requests. Attackers can exploit improper URL validation to perform internal network scanning or interact with internal services, impacting system availability. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| BMC Software, Inc. | FootPrints | 20.20.02 – 20.24.01.001 | — | No fix listed | CNA |
- FootPrints VendorBMC Software, Inc. Affected 20.20.02 – 20.24.01.001 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2025-71258
- 2026-10-03 Alias added: GHSA-9693-8gw9-r7fg
References
More BMC Software, Inc. vulnerabilities
- TI-2024-38395 Compuware iStrobe Web 20.13 Pre-Auth Remote Code Execution via File Upload CVSS 4.0CRITICAL 9.2
- TI-2025-43385 BMC FootPrints ITSM 20.20.02 <= 20.24.01.001 VIEWSTATE Deserialization RCE CVSS 4.0HIGH 8.7
- TI-2025-43382 BMC FootPrints ITSM 20.20.02 <= 20.24.01.001 Authentication Bypass CVSS 4.0MEDIUM 6.9
- TI-2025-43384 BMC FootPrints ITSM 20.20.02 <= 20.24.01.001 Blind SSRF in externalfeed/RSS CVSS 4.0MEDIUM 5.3
- TI-2019-13850 BMC Control-M/Agent 7.0.00.000 allows OS Command Injection (issue 2 of 2). CVSS 3.1HIGH 8.8
- TI-2019-13847 BMC Control-M/Agent 7.0.00.000 allows OS Command Injection. CVSS 3.1HIGH 8.8
Sources
- CVE-2025-71258 · CVE Program
- CVE-2025-71258 · NVD
- FIRST EPSS
- GHSA-9693-8gw9-r7fg · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences