Remote Code Execution in ServiceNow AI Platform
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- High
- Attack requirements
- None
- Impact type
- —
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- Fixed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA.
Summary
ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow Sandbox. ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers and partners. Further, the vulnerability is addressed in the listed patches and hot fixes. While we are not currently aware of exploitation against customer instances, we recommend customers promptly apply appropriate updates or upgrade if they have not already done so.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| ServiceNow | ServiceNow AI Platform | before Australia; before Zurich Patch 5; before Zurich Patch 4 Hot Fix 3b; before Yokohama Patch 12; before Yokohama Patch 10 Hot Fix 1b; before Xanadu Patch 11 Hot Fix 1a | Australia, Zurich Patch 5, Zurich Patch 4 Hot Fix 3b, Yokohama Patch 12, Yokohama Patch 10 Hot Fix 1b, Xanadu Patch 11 Hot Fix 1a | Patch available | CNA |
- ServiceNow AI Platform VendorServiceNow Affected before Australia; before Zurich Patch 5; before Zurich Patch 4 Hot Fix 3b; before Yokohama Patch 12; before Yokohama Patch 10 Hot Fix 1b; before Xanadu Patch 11 Hot Fix 1a Fixed in Australia, Zurich Patch 5, Zurich Patch 4 Hot Fix 3b, Yokohama Patch 12, Yokohama Patch 10 Hot Fix 1b, Xanadu Patch 11 Hot Fix 1a Patch available CNA
Remediation
- Fix · CNA ServiceNow AI Platform (ServiceNow) Fixed in Australia, Zurich Patch 5, Zurich Patch 4 Hot Fix 3b, Yokohama Patch 12, Yokohama Patch 10 Hot Fix 1b, Xanadu Patch 11 Hot Fix 1a
Timeline
- 2026-10-02 Threatist record created from CVE-2026-0542
- 2026-10-03 Alias added: GHSA-8h66-rpjm-6pwc
- 2026-10-23 EPSS moved to the 50th–90th percentile
More ServiceNow vulnerabilities
- TI-2024-04841 Incomplete Input Validation in GlideExpression Script KEVCVSS 4.0CRITICAL 9.2
- TI-2024-04536 Jelly Template Injection Vulnerability in ServiceNow UI Macros KEVCVSS 4.0CRITICAL 9.3
- TI-2025-11396 Unauthenticated Privilege Escalation in ServiceNow AI Platform CVSS 4.0CRITICAL 9.3
- TI-2026-15447 Unauthenticated Remote Code Execution in GraphQL Composite Data API CVSS 4.0CRITICAL 10.0
- TI-2026-52569 Unauthenticated SQL Injection via Dynamic Schema ORDER BY Clause CVSS 4.0CRITICAL 10.0
- TI-2026-15448 Unauthenticated Privilege Escalation via System Configuration Image Upload Processor CVSS 4.0CRITICAL 10.0
Sources
- CVE-2026-0542 · CVE Program
- CVE-2026-0542 · NVD
- FIRST EPSS
- GHSA-8h66-rpjm-6pwc · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences