Support Genix Lite < 1.4.48 - Unauthenticated Ticket Attachment Download via Missing Authorization
Priority MEDIUM 51CWE-862Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- High
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- Low · None · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-862.
Summary
The Support Genix WordPress plugin before 1.4.48 does not properly authorize access to support-ticket attachment downloads, allowing unauthenticated users who obtain the stored attachment file name to download other users' private ticket attachments.
Why it matters now
Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.00262 18th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA
Fix Fixed Support Genix (Unknown): 1.4.48
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Unknown | Support Genix | before 1.4.48 | 1.4.48 | Patch available | CNA |
- Support Genix VendorUnknown Affected before 1.4.48 Fixed in 1.4.48 Patch available CNA
Remediation
- Fix · CNA Support Genix (Unknown) Fixed in 1.4.48
Timeline
- 2026-10-02 Threatist record created from CVE-2026-14862
- 2026-10-03 Alias added: GHSA-h486-m22j-4m8r
References
Sources
- CVE-2026-14862 · CVE Program
- CVE-2026-14862 · NVD
- FIRST EPSS
- GHSA-h486-m22j-4m8r · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences