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TI-2026-19319 Aliases CVE-2026-23977GHSA-98vc-m9c7-fpq3

WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.2 - Broken Access Control vulnerability

Priority LOW 39CWE-862Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
High · None · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-862.

Summary

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.2.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.0038 32nd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
WPFactoryHelpdesk Support Ticket System for WooCommerceup to 2.1.2—No fix listedCNA
  • Helpdesk Support Ticket System for WooCommerce VendorWPFactory Affected up to 2.1.2 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-23977
  2. 2026-10-03 Alias added: GHSA-98vc-m9c7-fpq3

References

  • TI-2023-00058 EAN for WooCommerce < 4.4.3 - Contributor+ Stored XSS CVSS 3.1MEDIUM 5.4
  • TI-2023-02512 File Renaming on Upload < 2.5.2 - Admin+ Stored Cross-Site Scripting CVSS 3.1MEDIUM 4.8
  • TI-2026-80051 SQL injection in WordPress Product Filter by WBW plugin CVSS 3.1CRITICAL 9.3
  • TI-2025-22716 WordPress Advanced WooCommerce Product Sales Reporting plugin <= 4.1.1 - SQL Injection vulnerability CVSS 3.1CRITICAL 9.3
  • TI-2026-20178 WordPress Advanced WooCommerce Product Sales Reporting plugin <= 4.1.3 - SQL Injection vulnerability CVSS 3.1CRITICAL 9.3
  • TI-2024-32898 WordPress Customer Email Verification for WooCommerce plugin <= 2.8.10 - SQL Injection vulnerability CVSS 3.1CRITICAL 9.3
See all 80 →

Sources