OPEXUS eComplaint and eCase insecure password reset
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Attack requirements
- Present
- Impact type
- Information disclosure, Security bypass
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- Fixed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-200 and CWE-640.
Summary
OPEXUS eComplaint and eCASE before version 10.1.0.0 include the secret verification code in the HTTP response when requesting a password reset via 'ForcePasswordReset.aspx'. An attacker who knows an existing user's email address can reset the user's password and security questions. Existing security questions are not asked during the process.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
Remediation
- Fix · CNA eComplaint (OPEXUS) Fixed in 10.1.0.0
- Fix · CNA eCASE (OPEXUS) Fixed in 10.1.0.0
Fixed in the same release
Records fixed by the same vendor advisory or release, as the CNA lists them.
- Release ·
OPEXUS eCASE 10.1.0.0
2 records Highest priority Priority MEDIUM 1 MEDIUM, 1 LOW
Other records, highest priority first
- TI-2026-25327 OPEXUS eComplaint and eCase stored XSS via profile first and last namePriority LOW 22
- Release ·
OPEXUS eComplaint 10.1.0.0
2 records Highest priority Priority MEDIUM 1 MEDIUM, 1 LOW
Other records, highest priority first
- TI-2026-25328 OPEXUS eComplaint unauthenticated file uploadPriority LOW 29
Timeline
- 2026-10-02 Threatist record created from CVE-2026-32865
- 2026-10-03 Alias added: GHSA-54h7-v9wj-85j9
More OPEXUS Ecase Ecomplaint vulnerabilities
- TI-2026-17845 OPEXUS eComplaint IDOR CVSS 4.0HIGH 8.7
- TI-2026-25328 OPEXUS eComplaint unauthenticated file upload CVSS 4.0MEDIUM 5.3
- TI-2026-25330 OPEXUS eComplaint and eCASE XSS via Name of Organization field CVSS 4.0MEDIUM 5.1
- TI-2026-25329 OPEXUS eComplaint and eCASE XSS via my information CVSS 4.0MEDIUM 5.1
- TI-2026-25327 OPEXUS eComplaint and eCase stored XSS via profile first and last name CVSS 4.0MEDIUM 5.1
Sources
- CVE-2026-32865 · CVE Program
- CVE-2026-32865 · NVD
- FIRST EPSS
- GHSA-54h7-v9wj-85j9 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences