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TI-2026-33094 Aliases CVE-2026-45294

FreeScout: User Account Enumeration via Password Reset Response Differentiation

Priority MEDIUM 63CWE-203Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
Low · None · None
Fix status
Fixed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-203.

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.0021 11th percentileScored 2026-11-07
Fix Fixed freescout (freescout-help-desk): 1.8.219

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
freescout-help-deskfreescoutbefore 1.8.2191.8.219Patch availableCNA
  • freescout Vendorfreescout-help-desk Affected before 1.8.219 Fixed in 1.8.219 Patch available CNA

CPE names Threatist (inferred) · 1

Inferred from how NVD named this product before; not given by a source.

CPEVersionsRoleVendor
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*——freescout-help-desk

Remediation

  • Fix · CNA freescout (freescout-help-desk) Fixed in 1.8.219

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-45294

References

Other 1

  • TI-2026-38652 FreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQL CVSS 3.1CRITICAL 9.4
  • TI-2026-22019 FreeScout's Predictable Authentication Token Enables Account Takeover CVSS 3.1CRITICAL 9.8
  • TI-2026-30304 FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks CVSS 3.1CRITICAL 9.1
  • TI-2026-29249 FreeScout has Authentication Bypass and Information Disclosure in SystemController via /system/cron CVSS 4.0HIGH 8.9
  • TI-2026-29247 FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force CVSS 4.0HIGH 8.8
  • TI-2026-38648 FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails CVSS 3.1HIGH 8.6
See all 90 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences