OpenReception's client PIN challenge throttle is keyed by emailHash only, allowing cross-tenant lockout
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- None · None · Low
- Fix status
- Fixed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-307.
Summary
OpenReception's appointment booking software provides an end-to-end encrypted appointment booking platform. Prior to version 1.0.4, the PIN-type challenge throttle uses `emailHash` as the only key. The throttle rows live in the central `challenge_throttle` table, which is shared across all tenants. Every tenant's `/api/tenants/{id}/appointments/verify-challenge` endpoint increments the same row when a PIN response fails, and every tenant's `/api/tenants/{id}/appointments/challenge` endpoint reads the same row when deciding whether to issue a new challenge. When the same `emailHash` exists in multiple tenants on the same OpenReception instance (the same patient holding tunnels in two different clinics that share the platform), an attacker who knows the patient's email can lock out that patient on tenant B by issuing failed challenge responses against tenant A. The attacker needs no relationship to tenant B; the lockout propagates through the shared throttle row. The lockout escalates with repeated failures. The first lockout triggers at 4 failed attempts and lasts approximately 60 seconds. Subsequent failures escalate the lockout duration to 5 minutes, 30 minutes, and 60 minutes per the throttle service's escalation logic. Repeated bursts produce sustained denial of service against the targeted email. Version 1.0.4 patches the issue.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- Yes
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| open-reception | appointment-booking-software | before 1.0.4 | 1.0.4 | Patch available | CNA |
- appointment-booking-software Vendoropen-reception Affected before 1.0.4 Fixed in 1.0.4 Patch available CNA
Remediation
- Fix · CNA appointment-booking-software (open-reception) Fixed in 1.0.4
Timeline
- 2026-10-02 Threatist record created from CVE-2026-48071
References
More open-reception vulnerabilities
- TI-2026-35529 OpenReception vulnerable to unauthenticated staff crypto poisoning that breaks E2E recipient directory CVSS 3.1CRITICAL 9.4
- TI-2026-35528 OpenReception: WebAuthn passkey injection allows account takeover CVSS 3.1CRITICAL 9.8
- TI-2026-35526 OpenReception has unauthenticated GLOBAL_ADMIN account creation post-bootstrap CVSS 3.1CRITICAL 9.8
- TI-2026-35527 OpenReception: Tenant admin self-promotes to GLOBAL_ADMIN CVSS 3.1CRITICAL 9.9
- TI-2026-79990 Host header poisoning in OpenReception enables account takeover CVSS 3.1HIGH 8.3
- TI-2026-35522 OpenReception vulnerable to stored click-triggered XSS via javascript: tenant links rendered into patient-facing footer CVSS 3.1HIGH 8.1
Sources
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences