OTRS Community Edition OS Command Injection via PGP Configuration
Key facts
- Attack vector
- Network
- Privileges required
- High
- User interaction
- None
- Attack complexity
- Low
- Attack requirements
- None
- Impact type
- Code execution
- Confidentiality · integrity · availability
- High · High · High
- Fix status
- No fix listed
Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-78.
Summary
OTRS Community Edition contains an authenticated OS command injection vulnerability in the PGP encryption module that allows administrators to execute arbitrary operating-system commands by supplying crafted values for the PGP binary path and command options. Administrator-supplied configuration values are concatenated without sanitization into a shell command, enabling arbitrary command execution as the web server process user during normal ticket operations after the malicious configuration is deployed.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- Poc
- Automatable
- No
- Technical impact
- Total
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Centuran Consulting | OTRS Community Edition | up to 6.0.41 | — | No fix listed | CNA |
- OTRS Community Edition VendorCenturan Consulting Affected up to 6.0.41 Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2026-53804
- 2026-10-03 Alias added: GHSA-97wp-8phr-mg6x
References
Exploit 1
Sources
- CVE-2026-53804 · CVE Program
- CVE-2026-53804 · NVD
- FIRST EPSS
- GHSA-97wp-8phr-mg6x · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences