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TI-2026-38800 Aliases CVE-2026-53804GHSA-97wp-8phr-mg6x

OTRS Community Edition OS Command Injection via PGP Configuration

Priority HIGH 72CWE-78Published · Updated

Key facts

Attack vector
Network
Privileges required
High
User interaction
None
Attack complexity
Low
Attack requirements
None
Impact type
Code execution
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 4.0 · CNA. Fix status from CNA. Impact type from CWE-78.

Summary

OTRS Community Edition contains an authenticated OS command injection vulnerability in the PGP encryption module that allows administrators to execute arbitrary operating-system commands by supplying crafted values for the PGP binary path and command options. Administrator-supplied configuration values are concatenated without sanitization into a shell command, enabling arbitrary command execution as the web server process user during normal ticket operations after the malicious configuration is deployed.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.01533 74th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
No
Technical impact
Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
Centuran ConsultingOTRS Community Editionup to 6.0.41—No fix listedCNA
  • OTRS Community Edition VendorCenturan Consulting Affected up to 6.0.41 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2026-53804
  2. 2026-10-03 Alias added: GHSA-97wp-8phr-mg6x

References

Sources