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TI-2026-67426 Aliases CVE-2026-11399GHSA-vv97-3hr9-5prm

Authorization bypass in WPFactory Helpdesk Support Ticket System for WooCommerce

Priority LOW 19CWE-639Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
None · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-639.

Summary

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00158 4th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
WPFactoryHelpdesk Support Ticket System for WooCommerceup to 2.1.6—No fix listedCNA
  • Helpdesk Support Ticket System for WooCommerce VendorWPFactory Affected up to 2.1.6 Fixed in — No fix listed CNA

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-03 Threatist record created from CVE-2026-11399
  2. 2026-10-03 Alias added: GHSA-vv97-3hr9-5prm
  3. 2026-10-03 CISA SSVC decision points changed

References

Other 2

  • TI-2023-00058 EAN for WooCommerce < 4.4.3 - Contributor+ Stored XSS CVSS 3.1MEDIUM 5.4
  • TI-2023-02512 File Renaming on Upload < 2.5.2 - Admin+ Stored Cross-Site Scripting CVSS 3.1MEDIUM 4.8
  • TI-2026-80051 SQL injection in WordPress Product Filter by WBW plugin CVSS 3.1CRITICAL 9.3
  • TI-2025-22716 WordPress Advanced WooCommerce Product Sales Reporting plugin <= 4.1.1 - SQL Injection vulnerability CVSS 3.1CRITICAL 9.3
  • TI-2026-20178 WordPress Advanced WooCommerce Product Sales Reporting plugin <= 4.1.3 - SQL Injection vulnerability CVSS 3.1CRITICAL 9.3
  • TI-2024-32898 WordPress Customer Email Verification for WooCommerce plugin <= 2.8.10 - SQL Injection vulnerability CVSS 3.1CRITICAL 9.3
See all 80 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences