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TI-2026-77971 Aliases CVE-2026-101668GHSA-4jxc-rgxr-7gr7

Access control flaw in Oracle Customer Care exposes and alters data

Priority LOW 27CWE-284Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Security bypass
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-284.

Summary

Oracle Customer Care, a product of Oracle E-Business Suite (component: Internal Operations), from 12.2.3 through 12.2.15 is affected. Improper access control (CWE-284) lets an unauthenticated remote attacker over HTTP read a subset of Oracle Customer Care data and update, insert or delete some of it. Exploitation requires a person other than the attacker to interact, and the impact can extend to additional products.

Written with Claude Haiku 5.5 from the sources below · 2026-10-28

Description from the CNA

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Customer Care accessible data as well as unauthorized read access to a subset of Oracle Customer Care accessible data. CVSS 3.1 Base Score 6.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N).

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.00267 18th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
OracleOracle Customer Care12.2.3 – 12.2.15—No fix listedCNA
  • Oracle Customer Care VendorOracle Affected 12.2.3 – 12.2.15 Fixed in — No fix listed CNA

Remediation

The sources list no fixed version for Oracle Customer Care.

Written with Claude Haiku 5.5 from the sources below · 2026-10-28

Timeline

  1. 2026-10-21 Threatist record created from CVE-2026-101668
  2. 2026-10-21 Alias added: GHSA-4jxc-rgxr-7gr7
  3. 2026-10-21 Weakness changed · CISA ADP
  4. 2026-10-21 CISA SSVC decision points changed
  5. 2026-10-21 Priority changed: MEDIUM → LOW

References

Advisory 1

  • TI-2026-34425 Improper privilege management in Oracle Payments KEVCVSS 3.1CRITICAL 9.8
  • TI-2026-27421 Missing authentication in Oracle PeopleSoft Enterprise PeopleTools KEVCVSS 3.1CRITICAL 9.8
  • TI-2026-17661 Improper access control in Oracle HTTP Server, Oracle Weblogic Server Proxy Plug-in KEVCVSS 3.1CRITICAL 10.0
  • TI-2025-38252 Improper authentication in Oracle Concurrent Processing KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-38151 Missing authentication in Oracle Identity Manager KEVCVSS 3.1CRITICAL 9.8
  • TI-2022-07142 Code injection in Spring Framework KEVCVSS 3.1CRITICAL 9.8
See all 14200 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences