Cross-tenant bypass of PIN brute-force throttle in OpenReception
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- High
- Impact type
- Security bypass
- Confidentiality · integrity · availability
- High · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-307.
Summary
In OpenReception appointment booking software 2.1.0 and prior, one tenant's throttle row disables the PIN brute-force throttle for the same identifier in another tenant (CWE-307). A remote unauthenticated attacker can brute-force a returning client's six-digit booking PIN online in the victim tenant. A correct guess yields the client's booking access token, exposing their end-to-end-encrypted appointment data and letting the attacker act as the client.
Written with Claude Haiku 5.5 from the sources below · 2026-10-28
Description from the CNA
OpenReception's appointment booking software provides an end-to-end encrypted appointment booking platform. In versions 2.1.0 and prior, a returning client's six-digit booking PIN can be brute-forced online in the victim tenant. A successful guess yields the client's booking access token, granting access to that client's appointment tunnel, which holds their end-to-end-encrypted appointment data, and the ability to act as the client, for example adding or cancelling appointments in the tunnel. The bypass is cross-tenant: state owned by one tenant removes an authentication protection of a different tenant. This crossing of the tenant boundary is the basis for the scope-changed vector. At time of publication, there are no publicly available patches.
Why it matters now
SSVC decision points
CISA ADP · SSVC 2.0.3
- Exploitation
- None
- Automatable
- No
- Technical impact
- Partial
The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| open-reception | appointment-booking-software | up to 2.1.0 | — | No fix listed | CNA |
- appointment-booking-software Vendoropen-reception Affected up to 2.1.0 Fixed in — No fix listed CNA
Remediation
The sources list no fixed version for OpenReception appointment booking software.
Written with Claude Haiku 5.5 from the sources below · 2026-10-28
Timeline
- 2026-10-23 Threatist record created from CVE-2026-65825
- 2026-10-24 Priority changed: MEDIUM → LOW
- 2026-10-26 CISA SSVC decision points changed
References
More open-reception vulnerabilities
- TI-2026-35529 OpenReception vulnerable to unauthenticated staff crypto poisoning that breaks E2E recipient directory CVSS 3.1CRITICAL 9.4
- TI-2026-35528 OpenReception: WebAuthn passkey injection allows account takeover CVSS 3.1CRITICAL 9.8
- TI-2026-35526 OpenReception has unauthenticated GLOBAL_ADMIN account creation post-bootstrap CVSS 3.1CRITICAL 9.8
- TI-2026-35527 OpenReception: Tenant admin self-promotes to GLOBAL_ADMIN CVSS 3.1CRITICAL 9.9
- TI-2026-79990 Host header poisoning in OpenReception enables account takeover CVSS 3.1HIGH 8.3
- TI-2026-35522 OpenReception vulnerable to stored click-triggered XSS via javascript: tenant links rendered into patient-facing footer CVSS 3.1HIGH 8.1
Sources
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences