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SQL injection in Majestic Support WordPress plugin

Priority LOW 29CWE-89Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
SQL injection
Confidentiality · integrity · availability
High · None · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · CNA. Fix status from CNA. Impact type from CWE-89.

Summary

The Majestic Support help desk plugin for WordPress, through version 1.2.2, does not sufficiently escape the columns array keys parameter and does not use a prepared statement for the SQL query that includes it. This lets an authenticated user with Subscriber-level access or higher append SQL queries to existing queries and extract sensitive information from the database. The flaw is classified as CWE-89.

Written with Claude Haiku 5.5 from the sources below · 2026-10-31

Description from the CNA

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'columns (array keys)' parameter in all versions up to, and including, 1.2.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Any authenticated WordPress user with Subscriber-level access can exploit this because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately obtains from their own 'Add erase request' page.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.0042 36th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
ahmadmjMajestic Support – The Leading-Edge Help Desk & Customer Support Pluginup to 1.2.2—No fix listedCNA
  • Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin Vendorahmadmj Affected up to 1.2.2 Fixed in — No fix listed CNA

Remediation

The sources list no fixed version for Majestic Support (The Leading-Edge Help Desk & Customer Support Plugin).

Written with Claude Haiku 5.5 from the sources below · 2026-10-31

Timeline

  1. 2026-10-30 Threatist record created from CVE-2026-115820
  2. 2026-10-30 CISA SSVC decision points changed
  3. 2026-10-30 Priority changed: MEDIUM → LOW
  4. 2026-10-30 Alias added: GHSA-x95v-7hp5-9vfq

References

  • TI-2026-11259 Majestic Support <= 1.1.9 - Authenticated (Subscriber+) SQL Injection via 'val' Parameter CVSS 3.1MEDIUM 6.5

Sources