Multiple cross-site scripting (XSS) vulnerabilities in staff/index.php in Kayako…
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Medium
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- None · Partial · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
Multiple cross-site scripting (XSS) vulnerabilities in staff/index.php in Kayako SupportSuite 3.60.04 and earlier allow remote authenticated users to inject arbitrary web script or HTML via the (1) subject parameter and (2) contents parameter (aka body) in an insertquestion action. NOTE: some of these details are obtained from third party information.
Why it matters now
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 12
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:kayako:esupport:*:*:*:*:*:*:*:* | up to 3.60.04 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.0:*:*:*:*:*:*:* | 3.0 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.00.26:*:*:*:*:*:*:* | 3.00.26 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.00.32:*:*:*:*:*:*:* | 3.00.32 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:* | 3.10.00 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:* | 3.10.02 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:* | 3.11.00 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:* | 3.11.01 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.20.02:*:*:*:*:*:*:* | 3.20.02 | Vulnerable | Kayako |
| cpe:2.3:a:kayako:supportsuite:3.30:rc2:*:*:*:*:*:* | 3.30 rc2 | Vulnerable | Kayako |
- cpe:2.3:a:kayako:esupport:*:*:*:*:*:*:*:* Versions up to 3.60.04 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.0:*:*:*:*:*:*:* Versions 3.0 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.00.26:*:*:*:*:*:*:* Versions 3.00.26 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.00.32:*:*:*:*:*:*:* Versions 3.00.32 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:* Versions 3.10.00 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:* Versions 3.10.02 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:* Versions 3.11.00 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:* Versions 3.11.01 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.20.02:*:*:*:*:*:*:* Versions 3.20.02 Vulnerable ·Kayako
- cpe:2.3:a:kayako:supportsuite:3.30:rc2:*:*:*:*:*:* Versions 3.30 rc2 Vulnerable ·Kayako
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2010-0460
- 2026-10-03 Alias added: GHSA-6w8q-vjhq-6qf2
References
More Kayako Esupport vulnerabilities
- TI-2010-02785 SQL injection vulnerability in index.php in Kayako eSupport 3.70.02 allows remote… CVSS 2.0HIGH 7.5
- TI-2010-02784 SQL injection vulnerability in index.php in Kayako eSupport 3.70.02 allows remote… CVSS 2.0HIGH 7.5
- TI-2005-00444 Cross-site scripting (XSS) vulnerability in index.php for Kayako ESupport 2.3.1, and… CVSS 2.0MEDIUM 6.8
- TI-2005-00785 Cross-site scripting (XSS) vulnerability in index.php in Kayako eSupport 2.3 allows… CVSS 2.0MEDIUM 4.3
- TI-2004-01290 Multiple SQL injection vulnerabilities in Kayako eSupport 2.x allow remote attackers to… CVSS 2.0MEDIUM 5.0
- TI-2007-01112 Multiple cross-site scripting (XSS) vulnerabilities in Kayako SupportSuite - ESupport… CVSS 2.0MEDIUM 4.3
Sources
- CVE-2010-0460 · CVE Program
- CVE-2010-0460 · NVD
- FIRST EPSS
- GHSA-6w8q-vjhq-6qf2 · GitHub Advisory Database · CC BY 4.0
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