TI-2010-03327 Aliases CVE-2010-3497 GHSA-52mx-3vcf-9vxc

Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp://…

LOW 34CWE-264Published 2012-08-22 · Updated 2024-09-16

Key facts

Attack vector: Network
Privileges required: None
User interaction: — Not recorded in CVSS 2.0
Attack complexity: Low
Impact type: Security bypass
Confidentiality · integrity · availability: None · Partial · Partial
Fix status: No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-264.

Summary

Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue "falls into the work of our Firewall and not our AV (per our methodology of layers of defense)."

Why it matters now

EPSS 0.02888 86th percentileScored 2026-11-07

Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
—	—	all versions	—	No fix listed	CNA

— Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:symantec:norton_antivirus:2011:::::::*	2011	Vulnerable	Symantec

cpe:2.3:a:symantec:norton_antivirus:2011:*:*:*:*:*:*:* Versions 2011 Vulnerable ·Symantec

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2010-3497
2026-10-03 Alias added: GHSA-52mx-3vcf-9vxc

References

Other 1

http://www.n00bz.net/antivirus-cve

TI-2006-02539 Stack-based buffer overflow in Symantec Antivirus 10.1 and Client Security 3.1 allows… CVSS 2.0HIGH 10.0
TI-2016-02020 The AntiVirus Decomposer engine in Symantec Advanced Threat Protection (ATP); Symantec… CVSS 3.0HIGH 7.8
TI-2016-03091 Integer overflow in the TNEF unpacker in the AntiVirus Decomposer engine in Symantec… CVSS 3.0CRITICAL 9.8
TI-2006-06237 Multiple buffer overflows in the SupportSoft (1) SmartIssue (tgctlsi.dll) and (2)… CVSS 2.0HIGH 10.0
TI-2016-03092 The AntiVirus Decomposer engine in Symantec Advanced Threat Protection (ATP); Symantec… CVSS 3.0HIGH 8.4
TI-2016-03090 The AntiVirus Decomposer engine in Symantec Advanced Threat Protection (ATP); Symantec… CVSS 3.0HIGH 8.4

See all 66 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences