Cross-site scripting (XSS) vulnerability in Request Tracker (RT) 4.x before 4.0.13, when…
Priority LOW 17CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- High
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- None · Partial · None
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
Cross-site scripting (XSS) vulnerability in Request Tracker (RT) 4.x before 4.0.13, when MakeClicky is configured, allows remote attackers to inject arbitrary web script or HTML via a URL in a ticket. NOTE: this issue has been SPLIT from CVE-2013-3371 due to different affected versions.
Why it matters now
EPSS 0.01985 80th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 31
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:bestpractical:rt:4.0.0:*:*:*:*:*:*:* | 4.0.0 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc1:*:*:*:*:*:* | 4.0.0 rc1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc2:*:*:*:*:*:* | 4.0.0 rc2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc3:*:*:*:*:*:* | 4.0.0 rc3 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc4:*:*:*:*:*:* | 4.0.0 rc4 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc5:*:*:*:*:*:* | 4.0.0 rc5 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc6:*:*:*:*:*:* | 4.0.0 rc6 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc7:*:*:*:*:*:* | 4.0.0 rc7 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.0:rc8:*:*:*:*:*:* | 4.0.0 rc8 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.1:*:*:*:*:*:*:* | 4.0.1 | Vulnerable | bestpractical |
- cpe:2.3:a:bestpractical:rt:4.0.0:*:*:*:*:*:*:* Versions 4.0.0 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc1:*:*:*:*:*:* Versions 4.0.0 rc1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc2:*:*:*:*:*:* Versions 4.0.0 rc2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc3:*:*:*:*:*:* Versions 4.0.0 rc3 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc4:*:*:*:*:*:* Versions 4.0.0 rc4 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc5:*:*:*:*:*:* Versions 4.0.0 rc5 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc6:*:*:*:*:*:* Versions 4.0.0 rc6 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc7:*:*:*:*:*:* Versions 4.0.0 rc7 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.0:rc8:*:*:*:*:*:* Versions 4.0.0 rc8 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.1:*:*:*:*:*:*:* Versions 4.0.1 Vulnerable ·bestpractical
Show 21 more CPE
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:bestpractical:rt:4.0.1:rc1:*:*:*:*:*:* | 4.0.1 rc1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.1:rc2:*:*:*:*:*:* | 4.0.1 rc2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.2:*:*:*:*:*:*:* | 4.0.2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.2:rc1:*:*:*:*:*:* | 4.0.2 rc1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.2:rc2:*:*:*:*:*:* | 4.0.2 rc2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.3:*:*:*:*:*:*:* | 4.0.3 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.3:rc1:*:*:*:*:*:* | 4.0.3 rc1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.3:rc2:*:*:*:*:*:* | 4.0.3 rc2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.4:*:*:*:*:*:*:* | 4.0.4 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.5:*:*:*:*:*:*:* | 4.0.5 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.5:rc1:*:*:*:*:*:* | 4.0.5 rc1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.6:*:*:*:*:*:*:* | 4.0.6 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.7:*:*:*:*:*:*:* | 4.0.7 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.7:rc1:*:*:*:*:*:* | 4.0.7 rc1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.8:*:*:*:*:*:*:* | 4.0.8 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.8:rc1:*:*:*:*:*:* | 4.0.8 rc1 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.8:rc2:*:*:*:*:*:* | 4.0.8 rc2 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.9:*:*:*:*:*:*:* | 4.0.9 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.10:*:*:*:*:*:*:* | 4.0.10 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.11:*:*:*:*:*:*:* | 4.0.11 | Vulnerable | bestpractical |
| cpe:2.3:a:bestpractical:rt:4.0.12:*:*:*:*:*:*:* | 4.0.12 | Vulnerable | bestpractical |
- cpe:2.3:a:bestpractical:rt:4.0.1:rc1:*:*:*:*:*:* Versions 4.0.1 rc1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.1:rc2:*:*:*:*:*:* Versions 4.0.1 rc2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.2:*:*:*:*:*:*:* Versions 4.0.2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.2:rc1:*:*:*:*:*:* Versions 4.0.2 rc1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.2:rc2:*:*:*:*:*:* Versions 4.0.2 rc2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.3:*:*:*:*:*:*:* Versions 4.0.3 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.3:rc1:*:*:*:*:*:* Versions 4.0.3 rc1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.3:rc2:*:*:*:*:*:* Versions 4.0.3 rc2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.4:*:*:*:*:*:*:* Versions 4.0.4 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.5:*:*:*:*:*:*:* Versions 4.0.5 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.5:rc1:*:*:*:*:*:* Versions 4.0.5 rc1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.6:*:*:*:*:*:*:* Versions 4.0.6 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.7:*:*:*:*:*:*:* Versions 4.0.7 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.7:rc1:*:*:*:*:*:* Versions 4.0.7 rc1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.8:*:*:*:*:*:*:* Versions 4.0.8 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.8:rc1:*:*:*:*:*:* Versions 4.0.8 rc1 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.8:rc2:*:*:*:*:*:* Versions 4.0.8 rc2 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.9:*:*:*:*:*:*:* Versions 4.0.9 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.10:*:*:*:*:*:*:* Versions 4.0.10 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.11:*:*:*:*:*:*:* Versions 4.0.11 Vulnerable ·bestpractical
- cpe:2.3:a:bestpractical:rt:4.0.12:*:*:*:*:*:*:* Versions 4.0.12 Vulnerable ·bestpractical
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2013-5587
- 2026-10-03 Alias added: GHSA-22mg-v565-j444
References
More bestpractical Rt vulnerabilities
- TI-2011-04369 Best Practical Solutions RT 3.8.x before 3.8.12 and 4.x before 4.0.6 allows remote… CVSS 2.0HIGH 7.5
- TI-2011-03860 Best Practical Solutions RT 3.6.x, 3.7.x, and 3.8.x before 3.8.12 and 4.x before 4.0.6… CVSS 2.0MEDIUM 6.8
- TI-2013-02938 Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 does not properly… CVSS 2.0MEDIUM 6.8
- TI-2011-04370 Best Practical Solutions RT 4.x before 4.0.6 does not properly implement the… CVSS 2.0MEDIUM 6.5
- TI-2012-04027 Cross-site request forgery (CSRF) vulnerability in Request Tracker (RT) 3.8.12 and other… CVSS 2.0MEDIUM 6.8
- TI-2011-03862 SQL injection vulnerability in Best Practical Solutions RT 2.x and 3.x before 3.8.12 and… CVSS 2.0MEDIUM 6.5
Sources
- CVE-2013-5587 · CVE Program
- CVE-2013-5587 · NVD
- FIRST EPSS
- GHSA-22mg-v565-j444 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences