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TI-2014-07698 Aliases CVE-2014-9472GHSA-94gc-qmgp-hh55

The email gateway in RT (aka Request Tracker) 3.0.0 through 4.x before 4.0.23 and 4.2.x…

Priority LOW 36CWE-399Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
— Not recorded in CVSS 2.0
Attack complexity
Medium
Impact type
Denial of service
Confidentiality · integrity · availability
None · None · Complete
Fix status
No fix listed

Attack profile from CVSS 2.0 · NVD. Fix status from CNA. Impact type from CWE-399 and the CVSS impact.

Summary

The email gateway in RT (aka Request Tracker) 3.0.0 through 4.x before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to cause a denial of service (CPU and disk consumption) via a crafted email.

Why it matters now

EPSS 0.02825 86th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 51

CPEVersionsRoleVendor
cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*7.0VulnerableDebian
cpe:2.3:o:fedoraproject:fedora:21:*:*:*:*:*:*:*21VulnerableFedoraproject
cpe:2.3:o:fedoraproject:fedora:22:*:*:*:*:*:*:*22VulnerableFedoraproject
cpe:2.3:a:bestpractical:request_tracker:3.6.8:*:*:*:*:*:*:*3.6.8Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.6.10:*:*:*:*:*:*:*3.6.10Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.6.11:*:*:*:*:*:*:*3.6.11Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.3:*:*:*:*:*:*:*3.8.3Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.4:*:*:*:*:*:*:*3.8.4Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.7:*:*:*:*:*:*:*3.8.7Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.9:*:*:*:*:*:*:*3.8.9Vulnerablebestpractical
  • cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* Versions 7.0 Vulnerable ·Debian
  • cpe:2.3:o:fedoraproject:fedora:21:*:*:*:*:*:*:* Versions 21 Vulnerable ·Fedoraproject
  • cpe:2.3:o:fedoraproject:fedora:22:*:*:*:*:*:*:* Versions 22 Vulnerable ·Fedoraproject
  • cpe:2.3:a:bestpractical:request_tracker:3.6.8:*:*:*:*:*:*:* Versions 3.6.8 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.6.10:*:*:*:*:*:*:* Versions 3.6.10 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.6.11:*:*:*:*:*:*:* Versions 3.6.11 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.3:*:*:*:*:*:*:* Versions 3.8.3 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.4:*:*:*:*:*:*:* Versions 3.8.4 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.7:*:*:*:*:*:*:* Versions 3.8.7 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.9:*:*:*:*:*:*:* Versions 3.8.9 Vulnerable ·bestpractical
Show 41 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:bestpractical:request_tracker:3.8.10:*:*:*:*:*:*:*3.8.10Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.11:*:*:*:*:*:*:*3.8.11Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.12:*:*:*:*:*:*:*3.8.12Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.13:*:*:*:*:*:*:*3.8.13Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.14:*:*:*:*:*:*:*3.8.14Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.15:*:*:*:*:*:*:*3.8.15Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.16:*:*:*:*:*:*:*3.8.16Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:3.8.17:*:*:*:*:*:*:*3.8.17Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:*4.0.0Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:*4.0.1Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:*4.0.2Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:*4.0.3Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:*4.0.4Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:*4.0.5Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:*4.0.6Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:*4.0.7Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.8:*:*:*:*:*:*:*4.0.8Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.9:*:*:*:*:*:*:*4.0.9Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.10:*:*:*:*:*:*:*4.0.10Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.11:*:*:*:*:*:*:*4.0.11Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.12:*:*:*:*:*:*:*4.0.12Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.13:*:*:*:*:*:*:*4.0.13Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.14:*:*:*:*:*:*:*4.0.14Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.15:*:*:*:*:*:*:*4.0.15Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.16:*:*:*:*:*:*:*4.0.16Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.17:*:*:*:*:*:*:*4.0.17Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.18:*:*:*:*:*:*:*4.0.18Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.19:*:*:*:*:*:*:*4.0.19Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.20:*:*:*:*:*:*:*4.0.20Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.21:*:*:*:*:*:*:*4.0.21Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.0.22:*:*:*:*:*:*:*4.0.22Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.0:*:*:*:*:*:*:*4.2.0Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.1:*:*:*:*:*:*:*4.2.1Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.2:*:*:*:*:*:*:*4.2.2Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.3:*:*:*:*:*:*:*4.2.3Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.4:*:*:*:*:*:*:*4.2.4Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.5:*:*:*:*:*:*:*4.2.5Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.6:*:*:*:*:*:*:*4.2.6Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.7:*:*:*:*:*:*:*4.2.7Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.8:*:*:*:*:*:*:*4.2.8Vulnerablebestpractical
cpe:2.3:a:bestpractical:request_tracker:4.2.9:*:*:*:*:*:*:*4.2.9Vulnerablebestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.10:*:*:*:*:*:*:* Versions 3.8.10 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.11:*:*:*:*:*:*:* Versions 3.8.11 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.12:*:*:*:*:*:*:* Versions 3.8.12 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.13:*:*:*:*:*:*:* Versions 3.8.13 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.14:*:*:*:*:*:*:* Versions 3.8.14 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.15:*:*:*:*:*:*:* Versions 3.8.15 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.16:*:*:*:*:*:*:* Versions 3.8.16 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:3.8.17:*:*:*:*:*:*:* Versions 3.8.17 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.0:*:*:*:*:*:*:* Versions 4.0.0 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.1:*:*:*:*:*:*:* Versions 4.0.1 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.2:*:*:*:*:*:*:* Versions 4.0.2 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.3:*:*:*:*:*:*:* Versions 4.0.3 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.4:*:*:*:*:*:*:* Versions 4.0.4 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.5:*:*:*:*:*:*:* Versions 4.0.5 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.6:*:*:*:*:*:*:* Versions 4.0.6 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.7:*:*:*:*:*:*:* Versions 4.0.7 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.8:*:*:*:*:*:*:* Versions 4.0.8 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.9:*:*:*:*:*:*:* Versions 4.0.9 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.10:*:*:*:*:*:*:* Versions 4.0.10 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.11:*:*:*:*:*:*:* Versions 4.0.11 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.12:*:*:*:*:*:*:* Versions 4.0.12 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.13:*:*:*:*:*:*:* Versions 4.0.13 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.14:*:*:*:*:*:*:* Versions 4.0.14 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.15:*:*:*:*:*:*:* Versions 4.0.15 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.16:*:*:*:*:*:*:* Versions 4.0.16 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.17:*:*:*:*:*:*:* Versions 4.0.17 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.18:*:*:*:*:*:*:* Versions 4.0.18 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.19:*:*:*:*:*:*:* Versions 4.0.19 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.20:*:*:*:*:*:*:* Versions 4.0.20 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.21:*:*:*:*:*:*:* Versions 4.0.21 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.0.22:*:*:*:*:*:*:* Versions 4.0.22 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.0:*:*:*:*:*:*:* Versions 4.2.0 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.1:*:*:*:*:*:*:* Versions 4.2.1 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.2:*:*:*:*:*:*:* Versions 4.2.2 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.3:*:*:*:*:*:*:* Versions 4.2.3 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.4:*:*:*:*:*:*:* Versions 4.2.4 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.5:*:*:*:*:*:*:* Versions 4.2.5 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.6:*:*:*:*:*:*:* Versions 4.2.6 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.7:*:*:*:*:*:*:* Versions 4.2.7 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.8:*:*:*:*:*:*:* Versions 4.2.8 Vulnerable ·bestpractical
  • cpe:2.3:a:bestpractical:request_tracker:4.2.9:*:*:*:*:*:*:* Versions 4.2.9 Vulnerable ·bestpractical

Remediation

No fixed version listed by the sources yet.

Vendor assessments

Red Hat

Red Hat's page for this CVE →

Not affected: 1 product
  • Red Hat

Timeline

  1. 2026-10-02 Threatist record created from CVE-2014-9472
  2. 2026-10-03 Alias added: GHSA-94gc-qmgp-hh55

References

Advisory 4

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences