Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote…
Priority HIGH 79CWE-22Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- — Not recorded in CVSS 2.0
- Attack complexity
- Low
- Impact type
- —
- Confidentiality · integrity · availability
- Partial · None · Complete
- Fix status
- No fix listed
Attack profile from CVSS 2.0 · NVD. Fix status from CNA.
Summary
Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrary files via a .. (dot dot) in the fileName parameter to getGfiUpgradeFile or (2) cause a denial of service (CPU and memory consumption) via a .. (dot dot) in the fileName parameter to calculateRdsFileChecksum.
Why it matters now
EPSS 0.86544 99th percentileScored 2026-11-07
Public exploit Yes 2 exploit referencesTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2015-2996
- 2026-10-03 Alias added: GHSA-2xhc-m333-xphj
References
Exploit 2
More Sysaid vulnerabilities
- TI-2023-25564 In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code… KEVCVSS 3.1CRITICAL 9.8
- TI-2025-02427 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.8
- TI-2025-02426 SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.3
- TI-2025-02428 SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection CVSS 3.1CRITICAL 9.8
- TI-2015-02647 SysAid Help Desk before 15.2 does not properly restrict access to certain functionality… CVSS 2.0HIGH 7.5
- TI-2015-02648 Unrestricted file upload vulnerability in ChangePhoto.jsp in SysAid Help Desk before 15.2… CVSS 2.0MEDIUM 6.5
Sources
- CVE-2015-2996 · CVE Program
- CVE-2015-2996 · NVD
- FIRST EPSS
- GHSA-2xhc-m333-xphj · GitHub Advisory Database · CC BY 4.0
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