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TI-2025-02428 Aliases CVE-2025-2777GHSA-hxv5-fpm3-vhqh

SysAid On-Prem <= 23.3.40 lshw Proceessing XML External Entity Injection

Priority CRITICAL 86CWE-611Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV
EPSS 0.72852 99th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by the CNA and NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
Poc
Automatable
Yes
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
SysAidSysAid On-Premup to 23.3.40—No fix listedCNA
  • SysAid On-Prem VendorSysAid Affected up to 23.3.40 Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*up to 23.3.40VulnerableSysAid
  • cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:* Versions up to 23.3.40 Vulnerable ·SysAid

Remediation

No fixed version listed by the sources yet.

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Advisory ·

    SysAid On-Prem — documentation.sysaid.com/docs/24-40-60

    3 records Highest priority Priority CRITICAL 3 CRITICAL

    Other records, highest priority first

    • TI-2025-02427 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity InjectionPriority CRITICAL 99
    • TI-2025-02426 SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity InjectionPriority CRITICAL 97
    Show all 3 records → Advisory →

Timeline

  1. 2026-10-02 Threatist record created from CVE-2025-2777
  2. 2026-10-03 Alias added: GHSA-hxv5-fpm3-vhqh

References

Exploit 1

Advisory 1

  • TI-2023-25564 In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code… KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02427 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.8
  • TI-2025-02426 SysAid On-Prem <= 23.3.40 Checkin Proceessing XML External Entity Injection KEVCVSS 3.1CRITICAL 9.3
  • TI-2015-02650 Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote… CVSS 2.0HIGH 8.5
  • TI-2015-02647 SysAid Help Desk before 15.2 does not properly restrict access to certain functionality… CVSS 2.0HIGH 7.5
  • TI-2015-02648 Unrestricted file upload vulnerability in ChangePhoto.jsp in SysAid Help Desk before 15.2… CVSS 2.0MEDIUM 6.5
See all 28 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences