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TI-2016-03753 Aliases CVE-2016-4371GHSA-jc27-5527-jx5m

HPE Service Manager Software 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, 9.40, and 9.41 allows…

Priority LOW 36CWE-352Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
Required
Attack complexity
Low
Impact type
Tampering
Confidentiality · integrity · availability
High · High · High
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-352.

Summary

HPE Service Manager Software 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, 9.40, and 9.41 allows remote authenticated users to obtain sensitive information, modify data, and conduct server-side request forgery (SSRF) attacks via unspecified vectors, related to the Server, Web Client, Windows Client, and Service Request components.

Why it matters now

EPSS 0.00832 57th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 48

CPEVersionsRoleVendor
cpe:2.3:a:hp:service_manager:9.30:*:*:*:*:*:*:*9.30VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager:9.31:*:*:*:*:*:*:*9.31VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager:9.32:*:*:*:*:*:*:*9.32VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager:9.33:*:*:*:*:*:*:*9.33VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager:9.34:*:*:*:*:*:*:*9.34VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager:9.35:*:*:*:*:*:*:*9.35VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager:9.40:*:*:*:*:*:*:*9.40VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager:9.41:*:*:*:*:*:*:*9.41VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_mobility:9.30:*:*:*:*:*:*:*9.30VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_mobility:9.31:*:*:*:*:*:*:*9.31VulnerableHewlett Packard Enterprise
Show 38 more CPE
CPEVersionsRoleVendor
cpe:2.3:a:hp:service_manager_mobility:9.32:*:*:*:*:*:*:*9.32VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_mobility:9.33:*:*:*:*:*:*:*9.33VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_mobility:9.34:*:*:*:*:*:*:*9.34VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_mobility:9.35:*:*:*:*:*:*:*9.35VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_mobility:9.40:*:*:*:*:*:*:*9.40VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_mobility:9.41:*:*:*:*:*:*:*9.41VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.30:*:*:*:*:*:*:*9.30VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.31:*:*:*:*:*:*:*9.31VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.32:*:*:*:*:*:*:*9.32VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.33:*:*:*:*:*:*:*9.33VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.34:*:*:*:*:*:*:*9.34VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.35:*:*:*:*:*:*:*9.35VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.40:*:*:*:*:*:*:*9.40VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_server:9.41:*:*:*:*:*:*:*9.41VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.30:*:*:*:*:*:*:*9.30VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.31:*:*:*:*:*:*:*9.31VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.32:*:*:*:*:*:*:*9.32VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.33:*:*:*:*:*:*:*9.33VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.34:*:*:*:*:*:*:*9.34VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.35:*:*:*:*:*:*:*9.35VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.40:*:*:*:*:*:*:*9.40VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_service_request_catalog:9.41:*:*:*:*:*:*:*9.41VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.30:*:*:*:*:*:*:*9.30VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.31:*:*:*:*:*:*:*9.31VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.32:*:*:*:*:*:*:*9.32VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.33:*:*:*:*:*:*:*9.33VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.34:*:*:*:*:*:*:*9.34VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.35:*:*:*:*:*:*:*9.35VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.40:*:*:*:*:*:*:*9.40VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_web_client:9.41:*:*:*:*:*:*:*9.41VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.30:*:*:*:*:*:*:*9.30VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.31:*:*:*:*:*:*:*9.31VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.32:*:*:*:*:*:*:*9.32VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.33:*:*:*:*:*:*:*9.33VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.34:*:*:*:*:*:*:*9.34VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.35:*:*:*:*:*:*:*9.35VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.40:*:*:*:*:*:*:*9.40VulnerableHewlett Packard Enterprise
cpe:2.3:a:hp:service_manager_windows_client:9.41:*:*:*:*:*:*:*9.41VulnerableHewlett Packard Enterprise

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2016-4371
  2. 2026-10-03 Alias added: GHSA-jc27-5527-jx5m

References

Advisory 1

  • TI-2014-02115 Unspecified vulnerability in the WebTier component in HP Service Manager (SM) 7.21 and… CVSS 2.0HIGH 10.0
  • TI-2016-01831 HPE Service Manager (SM) 9.3x before 9.35 P4 and 9.4x before 9.41.P2 allows remote… CVSS 3.0CRITICAL 9.8
  • TI-2014-02117 Unspecified vulnerability in the server in HP Service Manager (SM) 7.21 and 9.x before… CVSS 2.0HIGH 9.4
  • TI-2013-04217 Unspecified vulnerability in HP Service Manager 7.11, 9.21, 9.30, and 9.31 and Service… CVSS 2.0HIGH 10.0
  • TI-2008-04212 Unspecified vulnerability in HP Service Manager (HPSM) before 7.01.71 allows remote… CVSS 2.0HIGH 9.0
  • TI-2013-04252 Unspecified vulnerability in HP Service Manager 7.11, 9.21, 9.30, 9.31, and 9.32, and… CVSS 2.0HIGH 7.5
See all 25 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences