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TI-2017-04385 Aliases CVE-2017-6626GHSA-gx27-45px-h274

Information disclosure in Cisco Finesse for Cisco Unified Contact Center Enterprise

Priority LOW 28CWE-200Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
None
Attack complexity
Low
Impact type
Information disclosure
Confidentiality · integrity · availability
Low · None · None
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-200.

Summary

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

Why it matters now

EPSS 0.02301 83rd percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
—Cisco Finesse for Cisco Unified Contact Center EnterpriseCisco Finesse for Cisco Unified Contact Center Enterprise—No fix listedCNA
  • Cisco Finesse for Cisco Unified Contact Center Enterprise Vendor— Affected Cisco Finesse for Cisco Unified Contact Center Enterprise Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:cisco:unified_contact_center_enterprise:11.5\(1\):*:*:*:*:*:*:*11.5(1)VulnerableCisco
cpe:2.3:a:cisco:unified_contact_center_enterprise:11.6\(1\):*:*:*:*:*:*:*11.6(1)VulnerableCisco
  • cpe:2.3:a:cisco:unified_contact_center_enterprise:11.5\(1\):*:*:*:*:*:*:* Versions 11.5(1) Vulnerable ·Cisco
  • cpe:2.3:a:cisco:unified_contact_center_enterprise:11.6\(1\):*:*:*:*:*:*:* Versions 11.6(1) Vulnerable ·Cisco

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2017-6626
  2. 2026-10-03 Alias added: GHSA-gx27-45px-h274

References

Advisory 1

  • TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
  • TI-2023-23979 The HTTP/2 protocol allows a denial of service (server resource consumption) because… KEVCVSS 3.1HIGH 7.5
  • TI-2025-14542 Improper access control in Cisco Unified Contact Center Enterprise CVSS 3.1CRITICAL 9.1
  • TI-2007-05324 Unspecified vulnerability in Cisco Unified Intelligent Contact Management Enterprise… CVSS 2.0HIGH 9.0
  • TI-2023-06769 Cisco Unified Intelligence Center Vulnerabilities CVSS 3.1MEDIUM 6.5
  • TI-2023-06770 Cisco Unified Intelligence Center Vulnerabilities CVSS 3.1MEDIUM 6.5
See all 13 →

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences