Read the docs
TI-2018-00403 Aliases CVE-2018-0444GHSA-w6cq-48rv-9528

Cisco Packaged Contact Center Enterprise Cross-Site Scripting Vulnerability

Priority LOW 28CWE-352Published · Updated

Key facts

Attack vector
Network
Privileges required
None
User interaction
Required
Attack complexity
Low
Impact type
Tampering, Cross-site scripting
Confidentiality · integrity · availability
Low · Low · None
Fix status
No fix listed

Attack profile from CVSS 3.0 · NVD. Fix status from CNA. Impact type from CWE-352 and CWE-79.

Summary

A vulnerability in the web-based management interface of Cisco Packaged Contact Center Enterprise could allow an unauthenticated, remote attacker to conduct a stored XSS attack against a user of the interface. The vulnerability is due to insufficient validation of user-supplied input by the web-based management interface. An attacker could exploit this vulnerability by persuading a user of the interface to click a customized link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the interface or access sensitive browser-based information.

Why it matters now

Exploitation None reported CISA SSVC · not in CISA KEV
EPSS 0.0042 36th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation
None
Automatable
No
Technical impact
Partial

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

VendorProductAffected versionsFixed inStatusSource
CiscoCisco Packaged Contact Center Enterpriseall versions—No fix listedCNA
  • Cisco Packaged Contact Center Enterprise VendorCisco Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPEVersionsRoleVendor
cpe:2.3:a:cisco:packaged_contact_center_enterprise:11.6\(1\):*:*:*:*:*:*:*11.6(1)VulnerableCisco
  • cpe:2.3:a:cisco:packaged_contact_center_enterprise:11.6\(1\):*:*:*:*:*:*:* Versions 11.6(1) Vulnerable ·Cisco

Remediation

No fixed version listed by the sources yet.

Fixed in the same release

Records fixed by the same vendor advisory or release, as the CNA lists them.

  • Advisory ·

    Cisco Packaged Contact Center Enterprise — 20180905 Multiple Vulnerabilities in Cisco Packaged Contact Center Enterprise

    2 records Highest priority Priority MEDIUM 1 MEDIUM, 1 LOW

    Other records, highest priority first

    • TI-2018-00404 Cisco Packaged Contact Center Enterprise Cross-Site Request Forgery VulnerabilityPriority MEDIUM 41

Timeline

  1. 2026-10-02 Threatist record created from CVE-2018-0444
  2. 2026-10-03 Alias added: GHSA-w6cq-48rv-9528

References

  • TI-2021-19919 Apache Log4j2 JNDI features do not protect against attacker controlled LDAP and other JNDI related endpoints KEVCVSS 3.1CRITICAL 10.0
  • TI-2018-00404 Cisco Packaged Contact Center Enterprise Cross-Site Request Forgery Vulnerability CVSS 3.0HIGH 8.8
  • TI-2023-06769 Cisco Unified Intelligence Center Vulnerabilities CVSS 3.1MEDIUM 6.5
  • TI-2023-06770 Cisco Unified Intelligence Center Vulnerabilities CVSS 3.1MEDIUM 6.5
  • TI-2021-01122 Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability CVSS 3.1MEDIUM 6.1
  • TI-2023-06766 Cross-site scripting in Cisco Unified Contact Center Enterprise CVSS 3.1MEDIUM 6.1

Sources