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TI-2019-12637 Aliases CVE-2019-16949GHSA-3xcg-m3v5-m392

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34.

Priority LOW 30CWE-20Published · Updated

Key facts

Attack vector
Network
Privileges required
Low
User interaction
None
Attack complexity
Low
Impact type
—
Confidentiality · integrity · availability
None · High · None
Fix status
No fix listed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA.

Summary

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.

Why it matters now

EPSS 0.00783 56th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

VendorProductAffected versionsFixed inStatusSource
——all versions—No fix listedCNA
  • — Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 2

CPEVersionsRoleVendor
cpe:2.3:a:enghouse:web_chat:6.1.300.31:*:*:*:*:*:*:*6.1.300.31VulnerableEnghouse
cpe:2.3:a:enghouse:web_chat:6.2.284.34:*:*:*:*:*:*:*6.2.284.34VulnerableEnghouse
  • cpe:2.3:a:enghouse:web_chat:6.1.300.31:*:*:*:*:*:*:* Versions 6.1.300.31 Vulnerable ·Enghouse
  • cpe:2.3:a:enghouse:web_chat:6.2.284.34:*:*:*:*:*:*:* Versions 6.2.284.34 Vulnerable ·Enghouse

Remediation

No fixed version listed by the sources yet.

Timeline

  1. 2026-10-02 Threatist record created from CVE-2019-16949
  2. 2026-10-03 Alias added: GHSA-3xcg-m3v5-m392

References

Exploit 1

  • TI-2019-12636 An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. CVSS 3.1CRITICAL 9.8
  • TI-2020-10946 Enghouse Web Chat 6.2.284.34 allows XSS. CVSS 3.1MEDIUM 6.1
  • TI-2019-12638 An XSS issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. CVSS 3.1MEDIUM 6.1
  • TI-2019-12639 A remote file include (RFI) issue was discovered in Enghouse Web Chat 6.2.284.34. CVSS 3.1MEDIUM 5.3

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences