SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.
Priority LOW 27CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- Low
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
SolarWinds Web Help Desk 12.7.0 allows XSS via the First Name field of a User Account.
Why it matters now
EPSS 0.01488 74th percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:solarwinds:webhelpdesk:12.7.0:*:*:*:*:*:*:* | 12.7.0 | Vulnerable | SolarWinds |
- cpe:2.3:a:solarwinds:webhelpdesk:12.7.0:*:*:*:*:*:*:* Versions 12.7.0 Vulnerable ·SolarWinds
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2019-16957
- 2026-10-03 Alias added: GHSA-mcv5-rv2r-2h7w
References
More SolarWinds Webhelpdesk vulnerabilities
- TI-2021-14145 Authenticated Remote Code Execution in WebHelpDesk 12.7.8 CVSS 3.1HIGH 8.8
- TI-2019-14429 Formula Injection exists in the export feature in SolarWinds WebHelpDesk 12.7.1 via a… CVSS 3.1HIGH 7.8
- TI-2019-12645 SolarWinds Web Help Desk 12.7.0 allows CSV Injection, also known as Formula Injection, via a file attached to a ticket. CVSS 3.1MEDIUM 6.5
- TI-2021-14125 Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries CVSS 3.1MEDIUM 6.8
- TI-2019-12641 SolarWinds Web Help Desk 12.7.0 allows XSS via an uploaded SVG document in a request. CVSS 3.1MEDIUM 5.4
Sources
- CVE-2019-16957 · CVE Program
- CVE-2019-16957 · NVD
- FIRST EPSS
- GHSA-mcv5-rv2r-2h7w · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences