An issue was discovered in Zammad 3.0 through 3.2.
Priority LOW 35CWE-200Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- None
- User interaction
- None
- Attack complexity
- Low
- Impact type
- Information disclosure
- Confidentiality · integrity · availability
- High · None · None
- Fix status
- No fix listed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-200.
Summary
An issue was discovered in Zammad 3.0 through 3.2. It does not prevent caching of confidential data within browser memory. An attacker who either remotely compromises or obtains physical access to a user's workstation can browse the browser cache contents and obtain sensitive information. The attacker does not need to be authenticated with the application to view this information, as it would be available via the browser cache.
Why it matters now
EPSS 0.01139 66th percentileScored 2026-11-07
Fix No fix listed No fixed version in the sources yet
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| — | — | all versions | — | No fix listed | CNA |
- — Vendor— Affected all versions Fixed in — No fix listed CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* | 1.0.0 – 3.2.0 | Vulnerable | Zammad GmbH |
- cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* Versions 1.0.0 – 3.2.0 Vulnerable ·Zammad GmbH
Remediation
No fixed version listed by the sources yet.
Timeline
- 2026-10-02 Threatist record created from CVE-2020-10096
- 2026-10-03 Alias added: GHSA-q5w8-77gv-454j
References
More Zammad GmbH Zammad vulnerabilities
- TI-2026-65406 Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package KEVCVSS 4.0CRITICAL 9.4
- TI-2026-65405 Undisclosed RCE in Zammad v6.3 and higher KEVCVSS 4.0CRITICAL 9.4
- TI-2024-22252 An issue was discovered in Zammad before 6.3.0. CVSS 3.1CRITICAL 9.1
- TI-2022-23785 A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate… CVSS 3.1CRITICAL 9.8
- TI-2021-18599 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
- TI-2021-18603 An issue was discovered in Zammad before 4.1.1. CVSS 3.1CRITICAL 9.8
Sources
- CVE-2020-10096 · CVE Program
- CVE-2020-10096 · NVD
- FIRST EPSS
- GHSA-q5w8-77gv-454j · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences