WP Ticket < 5.10.4 - Admin+ Stored Cross-Site Scripting
Priority LOW 23CWE-79Published · Updated
Key facts
- Attack vector
- Network
- Privileges required
- High
- User interaction
- Required
- Attack complexity
- Low
- Impact type
- Cross-site scripting
- Confidentiality · integrity · availability
- Low · Low · None
- Fix status
- Fixed
Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-79.
Summary
The Customer Service Software & Support Ticket System WordPress plugin before 5.10.4 does not sanitize or escape form fields before outputting it in the List, which could allow high privilege users to perform Cross-Site Scripting attacks even when the unfiltered_html capability is disallowed.
Why it matters now
EPSS 0.00643 51st percentileScored 2026-11-07
Public exploit Yes 1 exploit referenceTagged by NVD
Fix Fixed Customer Service Software & Support Ticket System (Unknown): 5.10.4
SSVC decision points
Not available: CISA has not published SSVC decision points for this record.
Affected products
| Vendor | Product | Affected versions | Fixed in | Status | Source |
|---|---|---|---|---|---|
| Unknown | Customer Service Software & Support Ticket System | 5.10.4 to before 5.10.4 | 5.10.4 | Patch available | CNA |
- Customer Service Software & Support Ticket System VendorUnknown Affected 5.10.4 to before 5.10.4 Fixed in 5.10.4 Patch available CNA
CPE configurations NVD · 1
| CPE | Versions | Role | Vendor |
|---|---|---|---|
| cpe:2.3:a:emarketdesign:customer_service_software_\&_support_ticket_system:*:*:*:*:*:wordpress:*:* | before 5.10.4 | Vulnerable | emarket-design |
- cpe:2.3:a:emarketdesign:customer_service_software_\&_support_ticket_system:*:*:*:*:*:wordpress:*:* Versions before 5.10.4 Vulnerable ·emarket-design
Remediation
- Fix · CNA Customer Service Software & Support Ticket System (Unknown) Fixed in 5.10.4
Timeline
- 2026-10-02 Threatist record created from CVE-2021-24622
- 2026-10-03 Alias added: GHSA-r978-rv42-vg57
- 2026-10-21 EPSS moved to the 50th–90th percentile
References
Sources
- CVE-2021-24622 · CVE Program
- CVE-2021-24622 · NVD
- FIRST EPSS
- GHSA-r978-rv42-vg57 · GitHub Advisory Database · CC BY 4.0
This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences