TI-2021-07023 Aliases CVE-2021-24741 GHSA-xr3p-gm2p-7rx5

Support Board < 3.3.4 - Multiple Unauthenticated SQL Injections

MEDIUM 51CWE-89Published 2021-09-20 · Updated 2024-08-03

Key facts

Attack vector: Network
Privileges required: None
User interaction: None
Attack complexity: Low
Impact type: SQL injection
Confidentiality · integrity · availability: High · High · High
Fix status: Fixed

Attack profile from CVSS 3.1 · NVD. Fix status from CNA. Impact type from CWE-89.

Summary

The Support Board WordPress plugin before 3.3.4 does not escape multiple POST parameters (such as status_code, department, user_id, conversation_id, conversation_status_code, and recipient_id) before using them in SQL statements, leading to SQL injections which are exploitable by unauthenticated users.

Why it matters now

EPSS 0.05603 92nd percentileScored 2026-11-07

Public exploit Yes 1 exploit referenceTagged by NVD

Fix Fixed Support Board (Unknown): 3.3.4

SSVC decision points

Not available: CISA has not published SSVC decision points for this record.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
Unknown	Support Board	3.3.4 to before 3.3.4	3.3.4	Patch available	CNA

Support Board VendorUnknown Affected 3.3.4 to before 3.3.4 Fixed in 3.3.4 Patch available CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:schiocco:support_board_-_chat_and_help_desk::::::wordpress::*	before 3.3.4	Vulnerable	Schiocco

cpe:2.3:a:schiocco:support_board_-_chat_and_help_desk:*:*:*:*:*:wordpress:*:* Versions before 3.3.4 Vulnerable ·Schiocco

Remediation

Fix · CNA Support Board (Unknown) Fixed in 3.3.4

Timeline

2026-10-02 Threatist record created from CVE-2021-24741
2026-10-03 Alias added: GHSA-xr3p-gm2p-7rx5

References

TI-2018-12991 In the Schiocco "Support Board - Chat And Help Desk" plugin 1.2.3 for WordPress, a Stored… CVSS 3.0MEDIUM 5.4

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences