TI-2021-12816 Aliases CVE-2021-33351 GHSA-9mp8-gcgh-g4g9

Cross Site Scripting Vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and…

HIGH 74CWE-79Published 2023-03-08 · Updated 2025-03-05

Key facts

Attack vector: Network
Privileges required: Low
User interaction: Required
Attack complexity: Low
Impact type: Cross-site scripting
Confidentiality · integrity · availability: High · High · High
Fix status: No fix listed

Attack profile from CVSS 3.1 · CISA ADP. Fix status from CNA. Impact type from CWE-79.

Summary

Cross Site Scripting Vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before and fixed in v.1.3.7 allows attackers to escalte privileges via a crafted payload in the ticket message field.

Why it matters now

Exploitation Proof of concept CISA SSVC · not in CISA KEV

EPSS 0.01033 63rd percentileScored 2026-11-07

Public exploit Yes 1 exploit referenceTagged by NVD

Fix No fix listed No fixed version in the sources yet

SSVC decision points

CISA ADP · SSVC 2.0.3

Exploitation: Poc
Automatable: No
Technical impact: Total

The decision (Track, Attend, Act) also depends on your mission and well-being impact; see CISA's SSVC guide.

Affected products

Vendor	Product	Affected versions	Fixed in	Status	Source
—	—	all versions	—	No fix listed	CNA

— Vendor— Affected all versions Fixed in — No fix listed CNA

CPE configurations NVD · 1

CPE	Versions	Role	Vendor
cpe:2.3:a:wyomind:help_desk::::::magento_2::*	before 1.3.7	Vulnerable	Wyomind

cpe:2.3:a:wyomind:help_desk:*:*:*:*:*:magento_2:*:* Versions before 1.3.7 Vulnerable ·Wyomind

Remediation

No fixed version listed by the sources yet.

Timeline

2026-10-02 Threatist record created from CVE-2021-33351
2026-10-03 Alias added: GHSA-9mp8-gcgh-g4g9

References

Exploit 1

https://www.exploit-db.com/exploits/50113

Other 1

https://www.wyomind.com/magento2/helpdesk-magento-2.html

TI-2021-12818 Directory Traversal vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and… CVSS 3.1CRITICAL 9.8
TI-2021-12817 An issue in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7… CVSS 3.1CRITICAL 9.8

Sources

This product uses the NVD API but is not endorsed or certified by the NVD. Sources and licences